3rd line engineer

Location:

Tamworth (B77) – Staffordshire, West Midlands, United Kingdom

Salary:

40000.00 – 50000.00

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Job ID:

133085109

Company:

Nextech

Posted On:

13 June 2026

Role: 3rd Line IT Engineer – MSP Salary: £50,000 Location: Tamworth About Us

We are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors . We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. The Role

We’re looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects , and client-facing solutions.This is a hands-on role that blends deep technical problem-solving with meaningful project work.You’ll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base.

What You’ll Be Doing
Resolving complex 3rd line escalations across networking, servers, cloud, and security Leading and delivering infrastructure projects – cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers Producing clear technical documentation and project plans Working directly with clients in both B2B and education environments
What We’re Looking For
Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation – Hyper-V and/or VMware vSphere Networking – VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki) Windows Server – AD, DHCP, DNS, DFS, Group Policy Security – Endpoint protection, patch management, email security Scripting – PowerShell, Bash, or similar Experience delivering or contributing to IT projects end-to-end Excellent communication skills – able to translate technical concepts for non-technical stakeholders A proactive, self-motivated approach with strong documentation habits
Requirements
Must be able to pass an Enhanced DBS check (required for education sector work) Full UK driving licence
What’s In It For You
Salary up to £50,000 depending on experience Training and industry certifications fully funded – Microsoft, CompTIA, and more Real project ownership and career progression A supportive team culture that values development and innovation Varied, engaging work across a broad client base
If you’re a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact – we’d love to hear from you. Apply now with your CV to submit your application.

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