4176 – Senior Administrative Officer

University of Greenwich


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Student Registry – Quality Assurance
Location:  Greenwich Campus

£30,487 to £36,024
plus £5269 London weighting per annum
Contract Type: 
Fixed Term
– Maternity cover 01/11/2023 to 31/10/2024
Release Date:  Tuesday 29 August 2023
Closing Date:  Monday 18 September 2023
Interview Date: 

To be confirmed
Reference:  4176

The Quality Assurance Team continually seek to enhance our quality assurance systems and processes in the ever-evolving field of quality assurance and student experience. We are committed to promoting and enhancing practices that directly and positively influence the students’ academic experience. In seeking to achieve our objectives, we work in close partnership with key stakeholders across the university including Faculty academic and professional staff as well as professional services staff and students. The Senior Administrative Officer’s role will be central to ensuring that the team operates effectively, coherently and consistently in achieving its objectives.

Key areas of responsibility include:

  • Supporting the administrative functions of the Quality Assurance Team, including External Examiner systems, Programme Validation panels, Annual Programme Review, Risk-Based Review and Periodic Programme Reapproval;
  • Developing and maintaining systems and databases to ensure oversight of the operation of quality assurance processes;
  • Coordinating quality assurance information and communications including the Quality Assurance web pages, a quality assurance calendar of activities and quality assurance training activities;
  • Supporting the development and enhancement of quality assurance systems and processes, including the use of digital technologies;
  • Coordinating repositories within the Quality Assurance Team for the storing of information and documents;
  • Providing support to the Head of Quality Assurance and Quality Assurance Operations Manager as required;
  • Line management of the Quality Assurance Administrator.

Candidates will have experience of working in higher education administration, or a similar environment and should have:

  • Experience of servicing committees and minute taking;
  • Experience of working under pressure and managing priorities;
  • Experience of budget responsibilities including making purchases/orders and maintaining and awareness of actual verses expected spend;
  • Excellent knowledge of Microsoft packages such as Word, Excel, Teams, OneDrive and PowerPoint;
  • Excellent interpersonal skills and the ability to communicate effectively;
  • The ability to organise your own work, and the work of others, prioritising workload with minimal supervision in order to meet key deadlines;
  • A high degree of accuracy and the ability to pay close attention to detail;
  • The ability to remain calm under pressure;
  • The ability to build and maintain relationships with key stakeholders in a professional manner;
  • The ability to analyse and interpret data.

For an informal discussion about the post please contact Peter Board on [email protected]

Should you have any recruitment related queries please contact the People Directorate Team on [email protected]  

Further details of the fantastic benefits and what we offer can be found here: Our benefits – what we offer vacanciesin.eu Jobs and careers vacanciesin.eu University of Greenwich and information on the university’s working principles: Working Principles and Guidelines vacanciesin.eu Documents vacanciesin.eu University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies – Jobs at Greenwich  

Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application. 

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge /Mentally Healthy Universities , we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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