4227-E – Funds and Bursaries Manager

University of Greenwich

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Student Services – Student Finance & Financial Support
Location:  Avery Hill Campus
Salary: 

£37,099 to £42,978
plus £5269 London weighting per annum
Contract Type: 
Permanent
Release Date:  Monday 04 December 2023
Closing Date:  Friday 15 December 2023
Interview Date: 

To be confirmed
Reference:  4227-E

The Student Fees and Financial Support Team pride itself in supporting our students with information and advice on student finance matters to help make informed choices whilst ensuring financial sustainability and growth of the University. We are committed in the promotion of enhanced student experience and success by providing financial support and awareness with the means of tailored resources. In seeking to achieve our objectives, we work in close partnership with key external and internal stakeholders across the university including Faculty academic and professional staff as well as professional services staff and students. The Funds and Bursaries Manager role will be central to ensuring that the team operates effectively, coherently and consistently in achieving its objectives. 

Key areas of responsibility include:

  • Responsible in the delivery of all student finance related activities. 
  • Provide professional advice and information to student and prospective students.
  • Responsible for the management of the Funds awards and Bursary teams, including the administration, assessment, and disbursement of funds.
  • Responsible for the monitoring and reporting on process developments and fund disbursal.
  • Responsible for the management of postgraduate research tuition fees, and production/review of policy for postgraduate research students
  • Be conversant with student finance regulations. 
  • Responsible in the development and enhancement of Student Finance systems and processes.
  • Coordinate student finance information and communications including the student finance funding web pages, calendar and training activities. 
  • Develop and maintain systems to ensure oversight of the operation of student finance processes.
  • Provide financial support by signposting, referring students to appropriate services within and external to the University.
  • Responsible in maintaining a strong proactive customer-focused service to student.

Candidates will have managerial experience of working in higher education, or a similar environment and should have:

  • Experience of working under pressure and managing priorities.
  • Substantial experience in management of staff
  • Experience in the deliver annual review of operational manual and revision of policies
  • Experience of using Microsoft packages such as Word, Excel, Teams, OneDrive and PowerPoint.
  • Excellent interpersonal skills and the ability to communicate effectively.
  • Experience in web page editing
  • The ability to organise your own work, and the work of others, prioritising workload to meet key deadlines.
  • A high degree of accuracy and the ability to pay close attention to detail.
  • The ability to build and maintain relationships with key stakeholders in a professional manner.
  • The ability to analyse and interpret data to various audiences.

For an informal discussion about the post please contact Zeyna Fall, Senior Student Finance Manager at [email protected]

Should you have any recruitment related queries please contact the People Directorate Operations Team at  [email protected]

Further details of the fantastic benefits and what we offer can be found here: Our benefits – what we offer vacanciesin.eu Jobs and careers vacanciesin.eu University of Greenwich and information on the university’s working principles: Working Principles and Guidelines vacanciesin.eu Documents vacanciesin.eu University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies – Jobs at Greenwich  

Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application. 

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge /Mentally Healthy Universities , we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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