Academic Quality Officer – Dubai Campus

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The Academic Quality Officer will be responsible for undertaking key quality assurance activities as part of the Academic Quality team based at the Dubai campus, with a particular focus on: *Accreditation, review and audit events for the approval and re-approval of the University’s programmes; and the *Approval, review and renewal of the University’s external partnership agreements and associated processes. The post-holder will be responsible for supporting an integrated, coherent approach across all modes and locations and to maintaining and assuring the quality and academic standards of the University’s provision. This role will be on a 4 year full time contract.

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Purpose of Role  

The Academic  Quality  Officer will  be  responsible  for  undertaking key quality assurance activities as part of the Academic Quality team based at the Dubai campus, with a particular focus on: 

• Accreditation,  review and   audit  events for the approval and re-approval of the University’s programmes; and the 
• Approval, review and renewal of the University’s external partnership agreements and associated processes. 

 

Summary of Key Duties and Responsibilities: 

 

• Collate and draft accreditation documentation for submission to regulatory bodies on behalf of academic colleagues for review by the Academic Quality Manager ready for submission.
• Co-ordinate accreditation, review and audit events (and produce reports where required from such events) for the approval and re-approval of the University’s programmes. This includes both those required by the University’s internal  processes and  those required  by  UK  and non-UK government Authorities / external  agencies, including KHDA, CAA and MoE in the UAE.
• Work with other Academic Quality Officers to gather university data for regulatory data returns to KHDA, CAA and the Ministry of Education.
• Represent the Dubai campus, and maintain strong working relationships, with local regulatory authorities under the direction of the Academic Quality Manager.
• Develop and maintain strong working relationships with internal stakeholders, including other Professional Service teams and academic colleagues.
• Provide advice and guidance on standard enquiries regarding Academic Quality policies and procedures and local regulatory and accreditation requirements. 
• Provide support as needed for approval, review and renewal of the University’s external  partnership agreements, including Partner  Annual  Monitoring and Review, and collaborate with International  Development  colleagues in  associated policy and procedure developments.
• Collaborate with the Programme Director of the University’s foundation programmes at the Dubai and Malaysia Campuses in the Annual Monitoring and Review, putting in place an enhancement-led approach to the process.
• Co-ordinate  the reporting  of  Professional, Statutory and Regulatory Body (PSRB) accreditations in Dubai to both the University  and   to  external                 government   organisations, and  provide  support  to   Schools          as  required in   PSRB accreditation events.
• Progress  any  other tasks  associated with the work of the Academic Quality  team, and this is likely to include campus-specific tasks, eg coordinating Academic  Reviews at   the  Dubai  campus, including organisation of Enhancement Workshops,     and contributing to the organisation of Academic-Related Reviews and  Internal Audits at the Edinburgh Campus.
• Progress  any  other tasks associated with the work  of  the wider Registry and Academic Support  Directorate,  eg assisting  at  student enrolment  and  at graduation ceremonies.

 

Education, Qualifications & Experience: 

Essential

Educated to at least Bachelor’s degree level,  or equivalent practical experience in the workplace

Experience of working within a similar environment, preferably in international higher education

Proven experience collating and drafting large-scale reports

Proven relevant experience in clerking committees, which will have been acquired over a number of years

Analytical problem-solving skills

Well-developed interpersonal skills 

Demonstrable excellent customer service 

Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment

Demonstrable professional and proactive approach 

Competent in the use of relevant IT packages 

Desirable

Experience working in Higher Education quality assurance 

Experience working with KHDA, CAA and/or MoE requirements and processes

 

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.

 

We are currently recruiting for a Student Service Centre Admin Assistant to join our Student Service Centre Team within the Registry and Academic Support Directorate at our Dubai Campus. The team supports our students and staff across the full student life-cycle from enrolment to graduation. The Directorate also supports academic and professional services staff across the University in a number of areas, including: academic, institutional and student related Regulations and Policies, and global, national and institutional quality matters.