A great customer relationship can be the difference between a client simply using a solution and truly getting value from it, and this Account Manager opportunity puts you right at the centre of that success.
You’ll join a growing specialist technology business where your ability to build lasting partnerships, drive customer engagement and identify opportunities for growth will have a direct impact on both client satisfaction and long-term business performance.
What\’s in it for you
– Salary of £40,000 – £45,000
– 25 days holiday plus bank holidays
– Life insurance cover
– Company pension scheme
– Free on-site parking
– Join a close-knit and growing business where your contribution is highly visible
Your responsibilities as Account Manager
– Manage a portfolio of established customers following implementation and deployment
– Act as the primary point of contact for ongoing support and relationship management
– Monitor engagement levels and account performance to support retention and continued success
– Gather customer feedback and usage insights to support product and service improvements
– Identify opportunities to increase system adoption and expand service utilisation
– Work closely with internal teams to ensure a seamless customer experience
What we\’re looking for in an Account Manager
– Previous experience in account management, customer success or client services
– Experience within a technology, software, SaaS or solutions-based environment
– Strong communication skills across phone, email and face-to-face interactions
– Experience using CRM systems, business software and Microsoft Excel
– Ability to manage multiple customer priorities while maintaining attention to detail
Working Hours: Monday to Friday, 9:00am – 5:00pm
If you’re looking for an opportunity where you can build meaningful customer relationships and make a genuine impact, apply today for this Account Manager position.
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