Administrator

Job title:

Administrator

Company:

FRS Recruitment

Job description

On behalf of our client— a locally owned tyre-fitting and emergency breakdown call-out service in North Cork — I am currently seeking a proactive and customer-focused Administrator. The Administrator will be the first point of contact for both telephone enquiries and in-person visitors, managing the day-to-day office administration. Responsibilities will include scheduling and coordinating mobile breakdown callouts, maintaining accurate records in the company’s in-house system, issuing and tracking invoices, and providing friendly, professional support to customers.Key Responsibilities

• Telephone & Front-of-House

• Answer incoming calls and welcome customers in person
• Schedule callouts for our mobile breakdown teams
• Invoicing & Administration

• Generate and issue invoices via the in-house system
• Maintain accurate records of jobs, customer details and payments
• Team Liaison

• Communicate job details to the breakdown team in the field
• Monitor progress and update customers as needed

What We’re Looking For

• Local Knowledge: Familiarity with North Cork roads and towns will help you coordinate call-outs efficiently.
• Customer-Focused: Friendly, confident telephone manner; able to put customers at ease.
• Tech-Comfortable: Quick to learn and use a bespoke in-house scheduling and invoicing system—full training provided.
• Self-Starter: You’ll be the sole administrator on the retail side (working alongside the Shop Manager), so strong organisational skills and the ability to manage your own workload are essential.
• Experience (Desirable, Not Essential): Background in tyre fitting or automotive services—though we appreciate this is a niche field, enthusiasm and aptitude matter most.

Expected salary

€15 per hour

Location

Cork

Job date

Sat, 17 May 2025 22:24:09 GMT

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