Adviser – Student Services, Academic Section

Job title:

Adviser – Student Services, Academic Section

Company:

University of Essex

Job description

Are you passionate about helping others and providing great customer service?Are you a quick learner with the confidence to deal with new challenges?We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.This is a fast paced and dynamic environment and if you have:

  • Significant recent experience in delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Experience of using databases and Microsoft office
  • Effective organisational skill with an eye for detail

then we would love to hear from you.A job share arrangement for this post can be considered.At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact*More information:Job title Adviser – Student Services, Academic Section Job reference REQ08359 Application closing date 05/05/2024 Location Loughton Salary £22,681 – £25,138 per annum (pro-rata for part-time) Employment type Permanent, Full-time Job category/type Professional Attachments Job descriptionAre you passionate about helping others and providing great customer service?Are you a quick learner with the confidence to deal with new challenges?We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.This is a fast paced and dynamic environment and if you have:

  • Significant recent experience in delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Experience of using databases and Microsoft office
  • Effective organisational skill with an eye for detail

then we would love to hear from you.A job share arrangement for this post can be considered.At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact*More information:p class=\\”customHTML\\”em class=\\”customHTML\\”span class=\\”customHTML\\”
Are you passionate about helping others and providing great customer service?
\\/spanspan class=\\”customHTML\\”br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/\\/spanspan class=\\”customHTML\\”
Are you a quick learner with the confidence to deal with new challenges?
\\/spanspan class=\\”customHTML\\”br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/\\/span\\/emspan class=\\”customHTML\\”
We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate,
span class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/span
the Student Information Team
SPAN class=\\”jobDetsMarker\\” style=\\”display:none;\\”\\/SPANspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/spanspan class=\\”jobDetsMarker\\” style=\\”display: none;\\”\\/span
covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.
br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/\\/spanspan class=\\”customHTML\\”strong class=\\”customHTML\\”
This is a fast paced and dynamic environment and if you have:
\\/strong\\/spanspan class=\\”customHTML\\”\\/span\\/p
\\n
ul class=\\”customHTML\\”
\\n
li class=\\”customHTML\\”span class=\\”customHTML\\”
Significant recent experience in delivering exceptional customer service
\\/spanspan class=\\”customHTML\\”\\/span\\/li
\\n
li class=\\”customHTML\\”span class=\\”customHTML\\”
Excellent communication and interpersonal skills
\\/spanspan class=\\”customHTML\\”\\/span\\/li
\\n
li class=\\”customHTML\\”span class=\\”customHTML\\”
Experience of using databases and Microsoft office
\\/spanspan class=\\”customHTML\\”\\/span\\/li
\\n
li class=\\”customHTML\\”span class=\\”customHTML\\”
Effective organisational skill with an eye for detail
\\/spanspan class=\\”customHTML\\”\\/span\\/li
\\n
\\/ul
\\n
p class=\\”customHTML\\”span class=\\”customHTML\\”
then we would love to hear from you
\\/spanspan class=\\”customHTML\\”
.
br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/em class=\\”customHTML\\”
A job share arrangement for this post can be considered.
br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/\\/em\\/span
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
br class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact
a href=\\”mailto:resourcing@essex.ac.uk\\”
resourcing@essex.ac.uk
\\/abr class=\\”customHTML\\” \\/br class=\\”customHTML\\” \\/
*More information:
a href=\\”https:\\/\\/www.essex.ac.uk\\/about\\”
Working at the University
\\/a\\/p
\\n
p class=\\”customHTML\\”\\/p
\\n
p class=\\”customHTML\\”\\/p
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our Strategy.
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Expected salary

£22681 – 25138 per year

Location

Loughton, Essex

Job date

Thu, 11 Apr 2024 02:08:45 GMT

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