After-sales Service Employee

Job title:

After-sales Service Employee

Company:

Start People

Job description

DescriptionYou are responsible for performing administrative tasks for Reverse Logistics and Service, creating return references, collecting packages and product support.Main Duties ans responsabilities :

• Create return references
• Prepare credit notes
• Managing the RM stock
• Order Exchange units
• Physical handling of undelivered repairs
• Creating tracking numbers via portals
• Return Request inbox management
• Returning the defective devices to Garmin UK
• Implement improvements to maximize efficiency throughout the department
• Other duties assigned by the manager
• Ensure compliance with SOX procedures

CompanyOur is a global technology company specializing in GPS navigation and wearable technology for aviation, marine, automotive, outdoor, and sports activities. They design and manufacture products known for accuracy and durability.Profile

• Addresses needs of internal/external contacts.
• Maintains bidirectional communication.
• Nurtures beneficial relationships.
• Promotes team contributions and support.
• Plans resource allocation accurately.
• Communicates and alters commitments as needed.
• Monitors task progress and provides feedback.
• Implements SMART action plans.
• Proactively meets customer needs.
• Adapts to changes and implements innovative solutions.
• Collaborates across departments.
• Proficiency in MS Office, Mac, and CRM systems.
• Customer service background, ideally with technical/administrative support.
• Secondary education or equivalent.
• Interest in technology, outdoor, and fitness activities.
• Fluent Dutch and French.

Offer

• A professional and motivated team welcomes you in a dynamic atmosphere.
• Full-time from Monday to Friday.
• A salary based on the scale and experience.
• A possibility of a permanent contract if the interim period is positive.
• A job in a company located in Evere.

Expected salary

Location

Evere, Bruxelles

Job date

Tue, 24 Dec 2024 23:31:51 GMT

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