Application Support Consultant HCC614430

Shared Services Partnership

Winchester (SO21) – Hampshire, South East, United Kingdom
Start Date: 
As Soon As Possible
Main Industry:
Search Information Technology Jobs
Shared Services Partnership
Job ID:
Posted On: 
10 February 2024

Job Details:

Salary Range: £38,092 – £42,389 per annum 
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (part-time applicants welcome)
Contract Type: Permanent 
Closing Date: 4 March 2024 – please note applications will be reviewed once submitted and shortlisted candidates will be invited to interview on an ongoing basis.

The Role:

Hampshire County Council is a modern business, delivering a vast range of services that make a real difference to the lives of residents, as well as social care and education. These include transport, planning, waste recycling, libraries and trading standards.

Joining the Application Support Team, you will be helping to support a wide range of complex business critical applications used across Hampshire County Council, with a focus on Social Care and Education. We have recently undertaken system migrations to two new cloud hosted Social Care applications. You will be working in a dynamic environment and co-ordinate system upgrades, ensuring our applications are compliant and secure. You will be responsible for planning your own and others’ workloads and prioritising tasks. 

The successful candidate will be positive and enthusiastic with a flexible attitude and excellent interpersonal skills. You will have a background of working in IT, supporting and configuring business applications. You will have experience of functional, system and acceptance testing and working with users to develop and understand business requirements.  You will have effective problem solving skills to manage and resolve complex support incidents. You will be willing to take the initiative and responsibility for leading work streams. An understanding of Local Authority business processes is desirable.

This role will be based at our Winchester offices, however as part of Hampshire County Council’s Open Workplace Policy, the successful candidate can undertake their work between home and the office (a hybrid approach) depending upon operational requirements. We support an effective work life balance and are open to discussing flexible work requests – we welcome both full and part time applications for this role, with a minimum requirement for the role of 18.5 hours over 5 days.

Find out more about the benefits of working for Hampshire County Council and the rewards we can offer you: 
Benefits of joining Hampshire County Council.

Additional Information:

Application Support Consultant
Job Description and Person Specification

Please ensure in your application you clearly evidence your recent and relevant experience for the role.

Vetting Requirements:

This post is subject to a Criminal Records Check. 

Contact Details for an Informal Discussion:

Carl Horrex, Configuration Lead – CareDirector on # or Sandra Mezzetti, Application Support Team Leader # County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.


To help us track our recruitment effort, please indicate in your email/cover letter where ( you saw this job posting.

To apply for this job please visit

Job Location