Application Support Specialist

Job title:

Application Support Specialist

Company:

Abri

Job description

Are you passionate about technology and enjoy helping people get the best out of the systems they use every day? We’re looking for a new Application Support Specialist to join our team and play a vital role in supporting and enhancing our core business applications.The Application Support Team specialise in third-line support for a wide range of business systems. We focus on resolving complex issues, actively identifying enhancements to improve core systems and perform key administrative tasks ranging from User Management to Application Security.In this role, you’ll provide day-to-day support for a range of critical systems, ensuring they run smoothly and efficiently. You’ll work closely with colleagues across the organisation to resolve technical issues, assist with system configuration, and help drive improvements that make a real difference to our teams and the customers we support.We’re particularly keen to hear from candidates with experience supporting systems such as Capita Open Housing, Capita OpenAccounts, Total Mobile, and Office 365. Expertise gained in a similar role—especially within housing or finance environments—will be a strong advantage.What we’re really looking for is someone who enjoys solving problems, thrives in a collaborative environment, and is always looking for ways to improve processes and support colleagues. If you have a strong customer focus, excellent communication skills, and a willingness to learn, you’ll fit right in.This is a fantastic opportunity to build on your experience, develop new skills, and contribute to a forward-thinking organisation that values innovation, teamwork, and making a positive impact.You’ll be working from one of our three offices; Eastleigh (SO50 6AD), Bracknell (RG12 1RF) or Yeovil (BA22 8WN) three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that’s at another of our offices, a cafe or at home.If this sounds like the role for you, we’d love to hear from you!Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.More information about Abri and our strategic objectives can be found at .

Expected salary

£35000 per year

Location

Eastleigh, Hampshire

Job date

Sat, 10 May 2025 05:27:32 GMT

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