Apprenticeship – IT Support Engineer

Job title:

Apprenticeship – IT Support Engineer

Company:

Akur8

Job description

Job Description:Akur8 is a young, dynamic, fast growing Insurtech scale-up that is transforming insurance pricing and reserving with transparent machine learning.Our SaaS platform leverages the power of transparent machine learning and predictive analytics to inject game-changing speed, performance and reliability into insurers’ pricing and reserving processes.Powered by skilled R&D, Product & Actuarial teams we’ve developed unique AI algorithms that automate the insurance pricing and reserving in an unprecedented manner.This results in a pricing solution that enables insurance companies to model risks 10 times faster with greater predictive power than traditional methods, whilst including next-generation reserving features, offering an end-to-end platform that anticipates and accounts for future claims.Akur8 has already been selected:

• In CB Insights Top 50 World Insurtech Companies 2024
• In Insurtech Global’s Top 100 AIFinTech list 2024
• In Fintech Global’s Top 100 AIFinTech list 2024
• In CNBC’s World Top 150 Insurtech Companies 2024

With 41 nationalities on our team and offices in 8 major global cities, Akur8’s solution is international by design, serving over 320 clients across 4 continents, and focusing on mature markets to drive faster growth.To learn more about Akur8, and what we do, click .Akur8 is, in all senses of the term, an equal opportunities employer. Akur8 puts diversity, equality and inclusion at the heart of its values. We examine all applications based on equal skills and applying the principles of non-discrimination.As an IT Support Engineer Apprentice, you will:

• Provide day-to-day technical support for employees, troubleshooting hardware and software issues.
• Manage user accounts and access across platforms like Okta, Google Workspace, Office 365, Slack, and more.
• Deploy and configure laptops (macOS & Windows) and mobile devices (iPhone & Android) as part of onboarding and refresh cycles.
• Assist with new hire orientations, IT Onboarding & Offboarding, covering IT policies, best practices, and company services.
• Maintain and update the hardware and software inventory.
• Support unified communications needs across all Akur8 offices.
• Collaborate with the Security Team to enforce IT security standards and best practices.

What You’ll GainJoining Akur8 as an apprentice means tackling exciting challenges such as:

• Supporting a rapidly growing and internationally distributed team.
• Helping establish and improve IT security policies and processes.
• Working with diverse professionals in a fast-paced, innovative environment.

Requirements:Academic Background & QualificationsYou are currently studying in IT, Computer Science or a related field and looking for an apprenticeship for 2 years. We are looking for a candidate currently enrolled in a Bachelor’s or Master’s degree program.We’re looking for a motivated apprentice eager to take on challenges in a fast-paced, high-growth organization. You’ll be a great fit if :

• You have a basic understanding of network fundamentals (Wi-Fi, Ethernet, VPN, Internet).
• You have some experience with macOS and Windows troubleshooting.
• You are a fast learner who enjoys picking up new technologies and problem-solving.
• You enjoy helping people daily and have strong communication skills.
• You are fluent in English, as you’ll be working in an international environment.

Bonus Skills

• Experience with VMware Workspace One or other MDM solutions.
• Familiarity with Google Workspace, Office 365, Okta, Atlassian tools.

Important: You must possess an employment status: French or Schengen area nationality or a ‘carte de séjour’ that will allow you to work from our Paris office. We are equally open to the visa sponsorship of non-EU candidates as long as they are already in possession of their final diploma / attestation of their final academic results.Benefits:As a newcomer, you’ll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion.But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun, including karaoke, team lunches, playing sports as well as the occasional ‘happy hour’.In addition to this, we will provide you with:

• Competitive apprenticeship compensation
• 25 days of paid holidays + RTT
• Gym membership with Gymlib + corporate sporting activities
• Excellent health insurance with Alan
• Swile lunch vouchers
• Public transportation reimbursement + sustainable mobility allowance
• Free cafeteria with fresh fruit, drinks and snacks
• Great office in the heart of the 9th arrondissement of Paris

Expected salary

Location

Paris

Job date

Thu, 27 Mar 2025 23:43:22 GMT

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