ASSIST Disability Support Advisor

University of Northampton

Job Type

Full Time Permanent


£25,138 – £29,605 per annum


Waterside Campus

About the Job

Interview Date: 30 November 2023

ASSIST (Additional Support & Inclusion Services Team) are seeking to appoint a committed and highly motivated Disability Support Advisor to join our diverse and busy service at the University of Northampton.

You will be the first point of contact in the team, providing information, advice, guidance and support to students with a variety of medical conditions, disabilities and neurodiverse conditions.

You will support the provision of effective, efficient and high-quality customer-focused services to disabled students to enable them to manage their own educational, personal and vocational choices and progression, and to deliver an excellent student experience.

The contract is full-time (37 hours) on a permanent contract. The working week will be Monday to Fridays during the core day and will include both onsite and remote work activities.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

This post is subject to a background disclosure check by the Disclosure and Barring Service before any appointment can be confirmed.

About You

The successful candidate will possess a sound working knowledge of Higher Education, be a proficient IT-user with good administrative skills, excellent communication skills and demonstrable disability awareness. A proven ability to work with discretion, diplomacy, empathy and a commitment to enabling disabled students to achieve their full potential.

You will have a proven ability to deal with confidential, sensitive information and a superb understanding of data protection regulations with an ability to work well under pressure and exercising initiative, adaptability and problem-solving skills.

The successful candidate will be a good team-player and will be warmly welcomed into a highly supportive, enthusiastic and dynamic network of specialist support staff.



  • Honours degree, or relevant equivalent


  • Qualification and/or training relating to: disability support and awareness
  • Qualification and/or training relating to dyslexia/Specific Learning Difficulties (SpLD)

  • Qualification and/or training in data protection and safeguarding personal data
  • Membership of Professional Associations (Such as, ADSHE, PATOSS, NADP, BDA)


ASSIST form part of our Additional Needs services for students, along with our Counselling and Mental Health team and Needs Assessment Centre. We endeavour to provide safe and inclusive services which are accessible to all students. We recognise that our students represent a diverse range of characteristics and are proud to work with all in achieving their full potential.
In addition to joining an encouraging and committed team, other benefits that staff at UON can take advantage of, include; a minimum of 33 days leave including bank holidays and closed days; excellent training and development opportunities; occupational health service; excellent learning resources; subsidised bus fare on UNO buses; discounts at local businesses.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.


We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change

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