Assistant Facilities Manager. AFM

Job title:

Assistant Facilities Manager. AFM

Company:

ISS Facility Services

Job description

ISSAssistant Facilities ManagerContract: GovernmentLocation: Dorset, DT11 8STHours of work: 40Contract Type: PermanentThe Assistant Facilities Manager will be responsible for the safe, compliant, and efficient delivery of facility services within the contract.Job DescriptionReporting to the Regional Facilities Manager (RFM), you will oversee the onsite facilities team (Placemakers) and contractors within a designated regional area. Working closely with the Placemaker teams, you will play a key role in creating an exceptional workplace experience for customers.This role offers a great location, a supportive team, and plenty of variety in day-to-day responsibilities. With opportunities for growth, a competitive benefits package, and a car allowance, this is a fantastic opportunity for someone looking to take the next step in their facilities management career.Key Responsibilities

• Support contract management in service delivery and identifying improvement opportunities.
• Ensure compliance with Health & Safety legislation, maintaining a safe working environment.
• Manage staff rostering to meet contractual requirements, covering absences effectively.
• Maintain and update essential documents such as Audits, COSHH, H&S, and SOPs.
• Oversee recruitment, training, and development of frontline staff.
• Deliver services in a commercially responsible manner.
• Manage customer queries and complaints through proper procedures.
• Complete periodic reporting, paperwork, and administration on time.
• Implement cost control measures, including materials, consumables, and agency labour.
• Maximise additional revenue through extra cover, price reviews, and service expansion.
• Supervise and manage staff performance effectively.
• Ensure compliance with policies regarding recruitment, absence management, and disciplinary procedures.
• Conduct regular staff appraisals and development activities.

Professional and Personal Competencies/Qualifications

• Demonstrable experience in Facilities Management.
• Previous supervisory experience preferred.
• Proficiency in MS Office.
• Strong understanding of service outcomes and their impact on contract success.
• Ability to manage business performance for successful contract delivery.
• Identifies areas for improvement by reviewing service levels against customer expectations.
• Problem-solving skills to address operational challenges efficiently.
• Strong leadership and communication abilities.
• Monitors and reviews individual and team performance to meet goals and targets.

The CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.If you have any further queries regarding this role, please contact the Resourcing Team by emailingPlease click on the following link for more information on this role:If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:

Expected salary

Location

Dorset

Job date

Sat, 01 Feb 2025 06:08:23 GMT

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