Associate Claims

Req Id: 417425 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

Name and description of the hiring department

Claim’s group is responsible to open and manage claim on Bell Canada’s network.

Key Responsibilities

• Track, obtain and analyze forms and the associated costs related the claim
• Scrutinize all documents to ensure completeness and accuracy of information
• Analyze, detail and validate cost and process corrections if applicable
• Create, monitor and close all related files in various systems
• Provide all pertinent information required for the recovery
• Receive calls to initiate claims against liable third parties

Critical Qualifications

• Knowledge of English and French are required: Proficiency in the language without any significant restrictions, Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position
• Basic knowledge of MS Excel

Preferred Qualifications

• Knowledge of outside network
• Knowledge of the following applications : CMS, FWFM, Horizon and ACUT
• SAP

Working Condition

• Monday to Friday, business hours

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Union 

Job Status: Regular – Part time 

Job Location: Canada : Quebec : Saint-Lambert 

Work Arrangement: Remote

Application Deadline: 05/20/2024 

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

Created: Canada, QC, Saint-Lambert

Bell, one of Canada’s Top 100 Employers.

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