Associate Deal Desk Specialist

Job title:

Associate Deal Desk Specialist

Company:

PTC

Job description

Job Description:Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.The Velocity business unit is a fast-moving start-up like environment within the greater PTC organization. We are creating the next generation of engineering software TODAY and are building an exceptional team of professionals to help bring it to market. You will be working within a business unit that uses cutting edge cloud, web, and mobile technologies.As Deal Desk Specialist, you will be responsible for supporting our high growth sales team execute deals and onboard customers; owning quote-to-cash process from deal support through customer provisioning.Responsibilities:

• Support sales team members and referral partners with the quoting process, using our salesforce system to create deal structures ranging from simple to complex
• Provide guidance to sales team members on deal structure best practices
• Maintain and participate in quote approval workflows to ensure quotes are in compliance with established rules
• Support MSA/legal internal process for sales deals, collaborating with sales team members, internal legal teams, and prospective customers as needed
• Oversee customer product provisioning/fulfillment, using salesforce and our custom products to enable customers’ licenses in a timely manner
• Establish reporting to ensure fulfillment compliance for new and expanding customers and churned accounts
• Support enhancement of CPQ systems through identification of improvements/bugs and testing of new functionality through collaboration with the salesforce business operations team and sales team members
• Collaborate with Finance Operations to enhance financial reporting processes and ensure accurate reporting of monthly bookings and ARR
• Support additional strategic initiatives that provide product access to prospective future customer or marketing partners
• Ability to handle month-end and quarter-end deadlines.
• Continuously look for opportunities for automation and efficiency gains

Preferred skills/experience:

• 2-4 years in a Sales Operations, Customer Support, or Business Analyst role supporting Sales in a B2B SaaS organization
• 3+ Years of experience using Salesforce
• Familiarity with the B2B quote-to-cash process
• Experience in a startup or SaaS environment and dealing with ambiguity
• Superior communications skills and end-user support experience
• Fluency in English. Fluency in any other language is considered a plus!

Take a look at our Barcelona office:#LI-DNILife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. .”

Expected salary

Location

Barcelona

Job date

Fri, 28 Feb 2025 02:20:54 GMT

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