Bank Care and Support Assistant

Location:

Felixstowe (IP11) – Suffolk, East Anglia, United Kingdom

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Health, Nursing & Social Services Jobs

Advertiser:

Sanctuary Group

Job ID:

132487153

Posted On:

30 November 2025

Bank Care and Support Assistant

Montague Road, Felixstowe, IP11 7HF

£12.70 per hour

Hours as and when required 

Sanctuary Supported Living is delighted to be recruiting for a Bank Care and Support Assistant at our CQC registered mental health and dementia care service at Montague Road in Felixstowe. 

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. 

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits. 

The role of Bank Care and Support Assistant will include:
•    Delivering a high level of personalised care and support and encouraging our customers to live as independently as possible promoting active support for all
•    Supporting customers with washing, dressing, bathing and hygiene
•    Administering medication
•    Assisting customers with shopping, cleaning and laundry tasks 
•    Helping customers to arrange and attend appointments i.e. with their GP
•    Promoting a positive culture by engaging with customers to prevent social isolation 
•    Keeping accurate and up-to-date records
•    Promoting safe practices and undertaking risk assessments
•    Shifts will include lone working

Skills and experiences:
•    A personalised approach to care, and ideally some experience with physical/learning disabilities or high needs
•    Enthusiastic and flexible, with a strong “can-do” attitude
•    Strong organisational skills, as well as functional literacy and numeracy
•    Ability to react quickly to changing priorities whilst working to deadlines and targets
•    NVQ level 2 in Health and Social Care, or willing to work towards
•    Good communication skills allowing you to build strong relationships with our customers

Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
•    A variety of online discounts and rewards from major retailers
•    Health and well-being plans
•    A wide range of learning and development opportunities

Job Reference: #

We are only currently accepting applications from those with the right to work in the UK. 

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time.  Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
 

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.