Bank Project Worker

Location:

Hartlepool (TS26) – Cleveland, North East, United Kingdom

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Other Industries & Skills:

Health, Nursing & Social Services

Advertiser:

Sanctuary Group

Job ID:

132419639

Posted On:

05 November 2025

 

Bank Project Worker

25- 25a Victoria Road, Hartlepool, Cleveland TS26 8DB

£13.34 per hour

Hours as and when required

 

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our OFSTED registered Young People Scheme, Victoria Road in Hartlepool.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

 The role of Bank Project Worker will include:

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-Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment
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-Supporting customers in their day to day living i.e., with cooking and cleaning
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-Offering advice in relation to fulfilling tenancy conditions
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-Assisting customers with managing finances and welfare benefits
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-Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
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-Ensuring Sanctuary Supported Living delivers its safeguarding responsibilities
 

 Skills and experiences:

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-Proven experience of working with vulnerable people
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-A positive approach to working with young people who have a range of needs
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-Good interpersonal and customer care skills, with an approachable attitude
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-Effective communication skills
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-Sound knowledge of action/support planning, key working, risk assessment and safeguarding
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-Ability to work on your own initiative
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-Basic knowledge of Microsoft Word and Excel or similar
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-NVQ3 in Health & Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

Your Mind and Body

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-Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
-Confidential 24/7 employee advice service (Includes medical and legal advice)
-Wellbeing resources through our employee platforms including Aviva Digicare
-A greener commute with our Cycle to Work scheme
 

Your Financial Wellbeing

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-Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
-Exclusive discounts through our e-hub platform
-Securing your future with our contributory pension plan 
-Life assurance 
-Parental leave schemes (Adoption, Maternity, Paternity and Shared)  
 

Your Job

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-25 days annual leave (rising to a maximum of 30 days) plus bank holidays, pro rata
-Growth and development with us through comprehensive training and internal career opportunities
-Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
-Loyalty recognition scheme for 12 month’s service onwards

Job Reference: 226617

 

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

 

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.