Bus Operations Intern (March 2025)

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

We are looking for a Project & Operational intern to join the Bus Stops team at BlaBlaCar. The team is part of the Operation team at BlaBlaCar Bus.

BlaBlaCar Bus is one of the leading companies in the coach industry in France and Western Europe with a growing international network. We have 4 teams under the Western Europe Bus team :

• Pricing
• Network Planning
• Business Development & Account Management
• Operations including Bus Operations and Ground Ops

We are looking for an intern to join the Station team, led by Elodie Le Quaire for a 6-month mission. This is an opportunity for an intern to discover the business and the operations of a bus network.

The in-station experience is essential for our passengers as it is the first physical interaction with our service. We must guarantee easy access for our passengers and our buses, ensuring a clear display, …

To do this, the station team is in charge of relations with all the stopping points of our bus network in Europe.

The station team must in particular make sure to maintain a good relationship with the station managers, share our forecasts of trips, validate the conditions of physical access, ensure contractualization is done on time and finally guarantee a clear and readable branding for our passengers.

Your responsibilities

• As a future Bus Operation intern, your main responsibilities will be :
• Take part in development projects planned for the team (task automation, tools development, new process definition and optimization, …)
• Take part of the integration of a new country into the Bus Stop team’ scope
• Lead the summer operational projects : new stations & manage the external events affecting the operations
• Support the team on their operational tasks (transport plan sending, transport plan modifications sharing, etc.)

Your qualifications

• Communication, coordination & project management skills
• You will work with various internal teams and external contacts
• Interest for the passenger transport industry
• Full working proficiency in English & French
• Fit with our BlaBlaPrinciples
• Thriving in a collaborative, fast-growing and innovative environment
• Ability to take ownership, aligned with business priorities
• Nice to have: Italian notion
• For internships: Having an internship agreement from your school or university is mandatory. We won’t be able to proceed with your application otherwise.

What we have to offer

• Salary range: 1,000 – 1,200 euros gross per month
• Hybrid working mode
• One holiday per month
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Regular team building events
• Mental health support through Moka.care
• 1 day off per year to test our product
• 1 day per year for social engagements with non-profits

Interested in joining the ride?

• a 45-min video-call with your Talent Acquisition Manager Manon, to get to know you, understand your career expectations and answer your questions
• a 60-min video-call with Adrien Bethuys, Elodie Le Quaire & Michela Congiu – 30 min interview / 30 min case restitution (a small case will be shared before the meeting)
• a 30-min video-call with our Head of Operations Louis Sachot for vision fit and rounding off the process
• Our hiring process lasts on average 25-30 days (usually shorter for internships), offers usually come within 48 hours.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

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