Business Analyst

Job title:

Business Analyst

Company:

Clearwater People Solutions

Job description

Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews?
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.This is a hybrid position with office visits required twice per week.Key Responsibilities for the Business Analyst:
– Reviewing current processes around customer data/journey ensuring they are efficient and streamlined
– Analysing each customer product, identifying pain points and process mapping changes
– Review current operating model to understand what changes been to be made, who the changes will affect
– Automation of internal processes to ensure efficiencies
– Full process reengineeringKey Skills for the Business Analyst:
– Experienced process change/customer journey Business Analyst
– Exceptional communication skills both written and verbal
– Strong stakeholder management at all levels
– LeanSixSigma – PreferredPlease apply as directed!

Expected salary

Location

West Malling, Kent

Job date

Sun, 08 Dec 2024 01:22:00 GMT

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