Business Analyst

Job title:

Business Analyst

Company:

Evri

Job description

At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that.We’re here for the first step, the next step, and the big step.You’re not just a number to us. You’ve got to know you’ll love working here. It’s as important to us as you ‘being the right fit’. We want to help you feel what it’s like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We’re never one-size-fits-all. Our careers are as unique as you are.We are looking for a Business Analyst to work with business stakeholders to help them identify, articulate, prioritise, and manage requirements for business change in a way that ensures that the desired outcomes and benefits are achieved.Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that’s how we approach our talent development. We’re a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn’t be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we’d love you to apply!You will be accountable for:

• Understanding the business drivers, and stakeholders’ goals and objectives and desired benefits from the change.
• Working with project managers to plan business analysis activities within time, cost, and quality.
• Understanding the business context, organisational structures, and business processes, to identify the areas of opportunity, and accurately diagnose the business problem.
• Understanding and articulating the high-level business impact of proposed changes and the subsequent benefit opportunity to support the creation of a case for change.
• Measuring and baselining business activity and performance to enable benefit identification and realisation planning.
• Eliciting ‘outline’ Non-Functional Requirements to describe the transaction volumes, users and usage patterns and growth projections a solution will need to support, to enable the underpinning business and IT infrastructure to be scaled appropriately.
• Identifying what changes to people, processes and technology will be required for a change to be successful.
• Eliciting, and where appropriate, challenging business stakeholders’ requirements to draw out the true business needs that sit behind any perceived needs.
• Analysing requirements to ensure clarity, consistency, alignment within a coherent structure, consistent elaboration of detail, and full traceability.
• Working with business stakeholders to prioritise requirements of greatest business value that enables solution delivery planning which focuses on features delivered in clearly scoped releases for quick and iterative realisation of the benefits.
• Articulating objective business requirements in a manner which enables solution architects and system analysts to choose which components are most appropriate to satisfy the requirement (i.e. keep them solution agnostic)
• Gaining full stakeholder approval of business requirements, identifying and resolving any conflicts between stakeholders around requirements.
• Working with business stakeholders, users, and IT colleagues to facilitate the design of to-be business processes, and system solutions, considering how they will be tested and transitioned into live service, and assess the impact of any proposed changes during delivery.
• Understanding and explain technical/architectural concepts to business stakeholders.

To be successful in this role you will require the following…

• 2+ years’ experience as a Business Analyst or equivalent
• 4yrs+ of Power BI Suite experience (Power query/M/DAX) delivering complex reports and dashboards
• Experience as a Business Analyst on several projects of varying size and complexity throughout the full project delivery lifecycle.
• Experience of business change (people, process, AND technology) projects and initiatives
• Experience in a variety of elicitation, analysis and presentation techniques.
• Experience of projects from inception, through implementation and review
• Experience in Waterfall, Iterative and Agile frameworks would be advantageous.
• Knowledge of confluence & JIRA & tools
• Documentation – requirements documents, requirements list, impact analyses, gap analyses, business rules
• Excellent communication skills (verbal, written/listening, presentation) including the ability to communicate to both technical and business colleagues – must be able to discuss complex issues in a plain and concise manner.
• Knowledge of potential sources of risk and how to mitigate their impact on project success.
• An ability to identify, analyse and quickly assimilate information is essential.
• A structured and self-disciplined approach to work; effective at managing own time with good planning skills.
• and collaborating as required to achieve department and corporate objectives.
• Understanding of business and Product KPIs
• Business Analysis and Agile certifications are desirable

Why Work Here?We’re constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here’s some of what we currently offer:

• Flexible working; work from home, or in the office – whatever suits you.
• 26 days + bank holidays, as well as an option to buy and sell up to 5 days holidays.
• Bonus Scheme; an annual bonus that can earn up to 15% if you really push the boundaries
• Career progression framework; map out your next steps in your career
• Pension; 3% employer contribution on top of what you choose to commit yourself
• A range of discounts from our clients
• We also have a range of flexible benefits such as additional life assurance, critical life insurances and others to choose from

In addition to this, Evri have recently launched a fantastic new benefit which allows employees to request to work from anywhere in the world for up to 90 days.At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.We are Evri. Where everyone is welcome.We’re excited for the future. Let’s deliver it together.Every parcel, every person, every place – every delivery made for you.Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Expected salary

£39000 per year

Location

Leeds

Job date

Fri, 29 Nov 2024 08:35:55 GMT

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