Business Analyst Customer Order Process – 6mnth Fixed Term Contract

Boston Scientific

Madrid, Madrid, Spain
Main Industry:
Search Information Technology Jobs
Other Industries & Skills: 
Customer Service & Call Centre, Finance, Banking & Insurance
Boston Scientific
Job ID:
Posted On: 
13 February 2024

Additional Locations: Spain-Madrid; France-Île-de-France; Germany-Düsseldorf; Italy-Milan; United Kingdom-Hemel Hempstead

Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


Duration: 6 months

About the role

The business analyst role is in the Boston Scientific Global Customer Care team. The successful candidate will collaborate with the Global team on its automation journey. They will work on projects focusing on customer order entry processes and E-Invoicing to enable capabilities that support the business identify and work on improvements in this area.

This role aligns with Order Management function whose purpose is to proactively, delivering end-to-end order management solutions that drive an increasingly seamless customer journey.

Responsibilities will include:

-Analyse and gather customer order data and produce business case analysis.
-Analysis and development of customer order entry to identify continuous improvement opportunity and work with country teams in implementation of solutions.
-Execute and support vendors for EDI Projects
-Documents existing business processes using business models and workflow diagrams.
-Assesses impact of proposed changes to related business processes and develops cost/benefit analysis.
-Consults with internal businesses to identify “best practice” process models.
-Prioritises and evaluates time and resource requirements to meet deadlines.
-Sets priorities, monitors progress towards goals, and tracks key details. Reports progress as required.

What we are looking for

-Excellent collaboration skills and ability to work well within a diverse team environment.
-Experience with detail execution
-Excellent communication, organizational skills, and project management skills
-Strong analytical, problem solving, technical, interpersonal and leadership skills.
-Working knowledge and understanding of EMEA  + Other regions customer order entry processes
-EDI and webmethods + Esker experience
-Working knowledge of Tableau would be beneficial but is not a requirement.
-Please send your
CV in English 



Requisition ID: 578294

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you and look forward to connecting with you!

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