Business Analyst – Digital channels – Brussels

Job title:

Business Analyst – Digital channels – Brussels

Company:

Huxley

Job description

Huxley delivers a world-class recruitment service that adapts to your changing needs. Our teams specialise in IT jobs across a wide range of industries. In Belgium we cover consultancy, freelancers and permanent positions (headhunting). We specialize in placing roles from mid-level management through to C-Suite across a range of disciplines. We also operate as a full service recruitment partner, with capabilities to support sourcing back office and administrative staff. With unrivaled access to a global network of talent and leading industry experts with the latest market knowledge, we give you the strength and agility of a global staffing company with specialists that are dedicated to your local market. This gives you a tailored approach that achieves success for you.Based : BrusselsRemote policy : 50%Overview: Our client, a major bank based in Brussels, is seeking a skilled Business Analyst / Project Manager to join their Digital Channels & Customer Experience department. The role involves ensuring stakeholder value creation throughout the agile life-cycle by bringing expertise and coordination to the Epic study and refinement process.Key Responsibilities

• Gather, challenge, and consolidate the needs and pain points of diverse stakeholders.
• Collaborate with experts to define product concepts, detailed processes, and functional architecture.
• Involve end-users to identify and validate needs in collaboration with the UX researcher.
• Contribute to Opus and Feature slicing, applying the MVP concept.
• Define acceptance criteria for Opuses and Features.
• Work closely with the Product Owner and development team during Feature refinement.
• Support business and user testing, including organizing UAT.
• Assist the Change Manager and Go-To-Market Manager with change and go-to-market activities.
• Monitor the success of solutions based on KPIs and suggest improvements.

Requirements

• Minimum 10 years of relevant experience.
• Expertise in Business Analysis methods and techniques such as elicitation, impact mapping, story mapping, and design thinking.
• Strong understanding of IT and testing.
• Experience in financial services banking, focusing on digital journey definition and implementation within customer channels, ideally in payments.
• Good understanding of workflow processes, business architecture, and large company project experience.
• Certification in Business Analysis and Project Management Methodology is required.
• Proficiency in MS Office.

Language Skills

• English: Strong written and spoken communication skills.
• French and Dutch: Strong written and spoken communication skills are a plus.

Education:

• Master’s or Bachelor’s degree with relevant experience.

Soft Skills

• Analytical thinking and problem-solving.
• Excellent communication, presentation, and stakeholder management skills.
• Conceptual thinking and structured approach.
• Result-oriented and open to change.

Interested ? Do you want more information ? Don’t hesitate to reach me out with your updated CV.

Expected salary

Location

Bruxelles

Job date

Wed, 05 Mar 2025 08:15:17 GMT

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