Business Analyst – e-Commerce Expert

Job title:

Business Analyst – e-Commerce Expert

Company:

Odoo

Job description

Odoo Business Service department is looking for its future colleagues to help us achieve our mission: Leading the market by example and helping companies working in a more efficient way. You feel you are the perfect fit to participate to this challenge, check what you can expect from this job.Users of the Product12,000,000Company Growth60% Year over yearCompany MaturityProfitableAs Business Analyst, you will implement Odoo. You’ll be in direct touch with the clients to help them with the good use of all Odoo apps. Therefore, you will analyze their needs, design the solution, configure their flows as well as deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible to deliver the best management solution to your customers! As a Business Consultant, you will also support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers projects and to become Odoo Experts.Besides, as an e-Commerce/Website Expert​, you will push the boundaries of mastery by specializing yourself in a cohesive set of apps, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge and putting your application(s) on the map. Among other activities, you will:

• Be a reference point for the business analysts’ team by supporting, coaching and training them;
• Collaborate with our Product Owners to transmit customer and partner feedback;
• Support our Sales and Marketing teams develop your apps reputation;
• Be highly involved in the Odoo Experience, our annual event;
• Develop new service offerings on top of the existing ones;
• And many more …

This role is challenging, but intellectually stimulating, and profoundly rewarding since you help our customers, partners and colleagues take the best advantage of our E-Commerce/Website suite of apps. Despite the specialization, the diversity of missions makes everyday a different experience.In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 4 months in our Quickstart team. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won’t have time to get bored as each project is different (industry, scope, etc.)MUST HAVE

• 2-7 years of experience in the e-commerce field
• Hands-on in e-commerce implementation

• Experience with e-commerce and website tools (Shopify, Word Press, Magento, …)
• Fluent in English and French (Dutch is a clear +)

• Valid work permit for Belgium
• Learn fast & Multitasking
• Good communication skills
• Autonomous, Assertive & Proactive

RESPONSIBILITIES * Project Management (50-70%) :Gain trust of your customers
Analyze client’s e-commerce needs and define the right approach, using Odoo apps
Implement the solution
Configure the technical aspects
Make your customer an Odoo champion
Follow the project and communicate about its status and tasks
Organize and follow-up the Odoo implementations * Internal improvement (30-50%) :Support, coach and train other teams on Marketing tools
Produce enlightening content
Collaborate with the Product Owners
Participate in sales and marketing activities
Develop new business servicesNICE TO HAVE​

• Other European Languages
• Experienced in another software implementation
• Affinity with the IT world
• Experience in managing an e-commerce
• Experience in SEO is a big +
• Advanced knowledge in HTLM/CSS is a big +

What’s great in the job?

• Get real responsibilities and autonomy in a fast evolving company.
• Great team of dynamic people (+/-200), in a friendly and open culture.
• Diversity in the projects.
• Expand your knowledge of various business industries.
• Two weeks of intensive functional training with a final certification.

Marketing Suite of Apps.The Odoo cultureBuilding a company we love.The founder’s storyFrom 1 to 250 employees in 5 years.What we offer.Salary Configurator💰A full-time position
with attractive benefits.Exchange Program 🌍Apply to a similar position
in a subsidiary of Odoo.Sponsored EventsAfterworks, BBQ, several team buildings, LAN parties, etc…Trainings12 days / year, including 6 of your choice,
for personal development.Sport Activity 💪Play any sport with colleagues,
the bill is covered.Eat & DrinkFruit basket, coffee and a chef 👨🍳Wanna join the fun?Step 1: CV screening
Our Recruitment team will check if you match the requirements and our team needs!Step 2: Phone interview
If your CV is received positively, you will receive a call from one of our recruiters so that you can explain your motivations and ask any questions you may have.Step 3: Video call with the expertise team
Meet your future team leader and discuss the role in more detail, your field of expertise and your interest in the position.Step 4: Final interview with a business analyst
It’s time for the business case! Come discover our office and meet a team leader business analyst and show an Odoo demonstration 💻Step 5: Get an offer!
If the 3 previous steps were positive, you will receive an offer to join our Dream team!CommunityOpen SourceServicesAbout us

EnglishOdoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.Odoo’s unique value proposition is to be at the same time very easy to use and fully integrated.

Expected salary

Location

Ottignies-Louvain-la-Neuve, Brabant Wallon

Job date

Thu, 22 May 2025 22:01:56 GMT

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