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Job Title
Business Operations Associate
Requisition
JR000014159 Business Operations Associate (Open)
Location
TK France Field – FRA612
Additional Locations
Paris, France
Job Description
The Business Operations Associate contributes to the development and completion of projects that vary in size and complexity, contributing to the success of their respective sales region. They are responsible for executing business processes that support all commercial functions of the organization, ensure client deliverables, achieve organizational standards, and help solve operational issues. The Business Operations Associate position provides the opportunity to manage key business processes and gain exposure to a variety of management, sales, marketing, event, and implementation challenges.
Essential Functions
External event management: Support the preparation, execution, and follow-up of commercial events, including, but not limited to
Venue management
Travel arrangements for healthcare professionals (HCP)
HCP assistance and relationship management
Healthcare compliance (HCC) process management and reporting
Budget management
Internal meeting management: Support the preparation, execution, and follow-up of internal meetings and events, including, but not limited to
Meeting coordination & participation
Venue management
Travel arrangements
Catering
Budget management
Budget process management: Support the budget management process including, but not limited to
Purchase order preparation and processing
Budget change request process management
Monthly spend reconciliation and reporting to Finance
Tender/contract management: Support the Commercial team and collaborate with Pricing and Contracting, and other internal and external stakeholders to manage tenders and contracts including, but not limited to
Tender/contract dossier preparation and submission
Tender/contract execution and monitoring
Vendor management: Partners with Procurement and Legal, to manage external vendors, including, but not limited to
Contract set-up and management
PO and invoice management
Vendor audit
Project and process management: Participates in European business operations projects supporting the development, implementation, and continuous improvement of standard operating procedures.
Management of any Sunshine-Acts in its territory for the registration of HCPs’ activities with Mallinckrodt for reasons of transparency and according to national regulations.
Stakeholder management: Partners with
Other functions such as Customer, Clinical and Technical Service, Pricing and Contracting, Professional Education, Marketing, etc. to meet company goals
External vendors to implement and execute processes and projects.
Minimum Requirements
Education / Experience / Skills:
Minimum 2 years professional experience in business operations, sales or marketing support, personal assistance or general administration, or customer relations
Fluent in French and in English, both written and spoken and one other additional language would be an advantage
Proficient in using Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Outlook, Teams, SharePoint), additional experience in working with collaborative and work management software is an advantage (e.g., SmartSheet, MS Project, MindManager, etc.)
High attention to detail and strong organizational skills are essential
Ability to thrive in a diverse and international work environment
Ability to work virtually with minimal supervision and collaborate in a matrix organization
Ability to work under pressure and retain high levels of confidentiality at all times
Enthusiastic and dedicated with a can-do attitude to work
Organizational Relationship/Scope:
Reports to the Regional Business (Senior) Manager / Country Manager and has a dotted reporting line to the Commercial Support Lead.
Working Conditions:
Candidates based remotely in France, with the ability to regularly travel (i.e. 25-50%) within the region, the UK head-office, and other regions in Europe as needed.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
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Mallinckrodt is a global specialty p harmaceutical business that develops, manufactures, markets and distributes specialty pharmaceutical products. Areas of focus include therapeutic drugs for autoimmune and rare disease specialty areas like neurology, rheumatology, nephrology, ophthalmology and pulmonology; immunotherapy and neonatal respiratory critical care therapies; and analgesics and central nervous system drugs. The company’s core strengths include the acquisition and management of highly regulated raw materials; deep regulatory expertise; and specialized chemistry, formulation and manufacturing capabilities. The company’s Specialty Brands segment includes branded medicines; its Specialty Generics segment includes specialty generic drugs, active pharmaceutical ingredients and external manufacturing.
To learn more about Mallinckrodt, visit www.mallinckrodt.com.
Mallinckrodt Pharmaceuticals (“the Company”) maintains a continuing policy of non-discrimination in employment. The Company is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), political activities or affiliation, race, sex (including pregnancy, child birth, breastfeeding and medical conditions related to pregnancy, child birth or breastfeeding), gender, gender identity and gender expression, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations on every location in which the company has facilities. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Mallinckrodt Pharmaceuticals is required to report certain payments or transfers of value (such as expense reimbursement, meals, transportation) made to U.S.-licensed healthcare professionals in compliance with the federal Physician Payment Sunshine Act (i.e. Open Payments) and certain state laws.
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