Business Operations Specialist

Location:

Sofia (1407) – Bulgaria

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Legal

Advertiser:

SAP

Job ID:

132330594

Posted On:

08 October 2025

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

THE ORGANIZATION

SAP offers solutions and services that help customers to become intelligent enterprises and run at their best. 

The Global Licensing & Royalty Management (“GL&RM”) organization is responsible for all aspects of managing third-party IP (software, web/cloud services, content etc.) assets for (a) integration into SAP solutions and services and/or (b) offering as standalone solution extensions with SAP solutions and services. 

By enabling such assets, we enhance SAP’s ability to deploy amazing solutions and services. We work in close cooperation with various SAP stakeholders, including but not limited to, SAP development organizations and lines of business, legal, global support, finance, partner organizations, etc

THE OPPORTUNITY

The Business Operations Specialist will play a key role in supporting and optimizing GL&RM for operational efficiency. This role may encompass improving processes, managing data, supporting compliance activities, providing tools and systems support, and driving operational efficiency. The ideal candidate is detail-oriented, agile, and interested in enhancing business operations to support the licensing and compliance activities of third-party IP.

This is an opportunity to develop a broad skill set in operations, including potentially in the areas of project management, compliance, and data management, while making a direct impact on business success.

The role will report to the Head of Business Operations, Global Licensing & Royalty Management

EXPECTATIONS AND TASKS 

Responsibilities may include working in the areas of:

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-Process improvement and support – assist in the definition, analysis, and optimization of business processes across GL&RM. Work to streamline workflows and drive the implementation of best practices to enhance team efficiency and overall operational effectiveness.
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-Data management – support data management activities, ensuring data is accurate, complete, and easily accessible.
-Compliance and risk management – support the team in meeting regulatory requirements and managing compliance-related initiatives such as the DORA Act and data privacy protection. 
-Tool and system support – provide support for systems and tools used within GL&RM. Collaborate with IT teams to identify opportunities for tool improvements or new tool adoption to increase operational effectiveness.
-Documentation and standardization – contribute to the development and maintenance of templates, approval documents, and other standardized resources to ensure consistency and efficiency

WHAT YOU BRING

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-Analytical thinking – strong ability to analyze matters, identify inefficiencies, and recommend improvements.
-Communication and interpersonal skills – clear and concise communicator, both written and verbal, with the ability to build strong working relationships and work collaboratively with various stakeholders across the organization.
-Project management – experience supporting cross-functional projects. Ability to juggle multiple tasks and priorities while maintaining attention to detail.
-Tech-savvy – familiarity with AI and automation tools is a plus

WORK EXPERIENCE

3-5+ years’ experience.

EXPECTED TRAVEL

No travel is expected.

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap.

For SAP employees: Only permanent roles are eligible for the
SAP Employee Referral Program
, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our
Guidelines for Ethical Usage of AI in the Recruiting Process
.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 436473  | Work Area: Finance  | Expected Travel: 0 – 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

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