Centre Supervisor (Sport – Strength & Conditioning)

17304BR

Campus Services

Administrative Support

Advert

Centre Supervisor (Sport – Strength & Conditioning)

We are looking for an enthusiastic, positive and reliable individual who will be responsible to the Sport & Fitness Manager and will assist the management and operation of a University Sports facility.  The successful candidate will also develop and deliver Strength and Conditioning programmes for teams and individual performance athletes and complete a range of routine tasks to meet operational and customer service requirements.

This will an open-ended, full-time position of 35 hours per week.  Precise hours to be determined by the Line Manager, to ensure the needs of the service are met, based on 5 out of 7 days including evenings and weekends to meet the operational needs of the business.

Salary: £26,444 – £29,605 per annum (Grade 4).

Package includes 32 days holiday per year plus 8 bank holidays pro rata for hours worked, as well as access to a range of staff discounts and training.

This role is based on campus.

Date advert posted: Wednesday, 13 September 2023

Closing Date: Wednesday, 27 September 2023

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. 

IT IS OF THE UTMOST IMPORTANCE THAT YOU READ THE TEXT RELATING TO THE COMPLETION OF A SUPPORTING STATEMENT DETAILED WITHIN THE PERSON SPECIFICATION SECTION.

Job Description

MAIN DUTIES

To assist the Sport & Fitness Manager in the day-to-day running of the facility to include the opening, closing and the security of the facility; the supervision, scheduling and motivation of staff; handling customer enquiries; delivering and monitoring of facility bookings; set up and storage of equipment; following financial procedures; service promotion; service development and sport and fitness instruction.

To develop, deliver and monitor effective strength and conditioning support that meets the needs of individual athletes and University Sport clubs. This includes the writing and delivery of detailed performance fitness programmes to contribute to student and university team success in competition.

To coordinate the delivery of the strength and conditioning programmes and ensure they are established and run effectively along with the delivery of pre, post and in season testing.

To assist the Sport & Fitness Manager with the performance management, recruitment, training and development of the team.

To ensure that users and visitors participate safely at all times and adhere to the service rules / regulations in place and provide a supporting role to their activities and their use of facilities in accordance with industry trends, guidance and best practice.

To liaise with other University staff and University contractors with regards to projects, events and any other issues.

To ensure that service procedures and health & safety standards are adhered to, undertaking regular patrols and keeping regular checks on equipment and facilities to ensure their maintenance, functionality and cleanliness is maintained.

To organise and deliver sport related projects and activities providing qualified instruction where practicable and appropriate.

To undertake and oversee financial procedures operated by the facility.

To assist the Sport & Fitness Manager with service-related administrative duties including membership record maintenance, facility usage records, user evaluations and surveys.

To assist the Sport & Fitness Manager with service-related marketing and promotion activities, to include the distribution of promotional materials, social media interaction, website maintenance and event management.

To operate and supervise the use of the service’s computerised leisure management system.

To deal with a range of enquires from internal and external customers in a professional manner, establishing their requirements and adapting the standard responses accordingly.

To collaborate with others in order to make recommendations for developments of established processes and procedures.

To establish working relationships with key contacts to help improve service levels.

To contribute to the success of the team, leading others through example, and supervising the team.

To attend and actively participate in all basic training as identified in the Training Matrix and industry related training relevant to the role and skill development.

To take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the University’s Safety, Health and Environment Policies and procedures and to cooperate with the University on any legal duties placed on it as the employer.  As a member of staff with managerial / supervisory responsibilities you will also be responsible for ensuring that University policy and procedures and legal duties are applied within your areas and that appropriate risk assessments are undertaken, necessary actions are implemented and staff within your area are fully conversant and trained in respect of their Health and Safety obligations.

CONTINUED IN ADDITIONAL INFORMATION

Person Specification

The Person Specification is split into 2 sections: essential and desirable.  Please demonstrate clearly how you meet all of the essential criteria.  Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.

Please ensure that you communicate this fully by creating a new document containing your supporting statement, refer to sample layout below , listing ALL OF THE CRITERIA and commenting against each one as to how you meet them.

This will need to be completed before you begin making your application online as you will be required to upload it.  When uploading the supporting statement, the document title needs to read “supporting statement and should also detail the post reference number ending in BR” (relevant to the job you are applying for).

ESSENTIAL CRITERIA

Qualified to NVQ 4, HND level or above, in sport, leisure and/or recreation management.

Qualified to instruct sport, fitness related and Strength and Conditioning activities.

Ability to communicate effectively and professionally with a wide range of people.

Ability to work as an effective team member, providing advice and guidance to other team members where necessary and have a proven ability to supervise and motivate a team.

Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices.

Proven ability to work unsupervised to deadlines, by planning and organising own workload within established timescales, in addition to setting priorities for others and monitoring progress.

Proficient in using common office IT packages (e.g. MS Office).

Proven ability to lead and instruct group activities.

Proven experience of working within a customer focused, sport, exercise, or leisure environment with an ability to deal with escalated requests for information or service, resolving customer issues where appropriate.

Proven experience of dealing with financial issues and following financial procedures.

DESIRABLE CRITERIA 

Proven experience of complying with Health & Safety practices.

A working knowledge of Gladstone MRM, or a similar computerised leisure management system.

Experience of co-ordinating sports projects, competitions, programmes or events.

First Aid at Work Certificate or the willingness and ability to attain one when appointed.

Fluency in Welsh, written and oral or willingness to learn.

The desirable section contains a list of skills, qualifications and evidence that it would be beneficial for the jobholder to have.

All shortlisting decisions will be based initially on essential criteria, with desirable being used to further select or deselect candidates as appropriate.  We interview those candidates who are the closest match to the identified criteria.

An example of how to set out your document containing Essential and Desirable criteria is detailed below:

ESSENTIAL

1. Qualified to NVQ 4, HND level or above, in sport, leisure and/or recreation management.

Provide evidence

2. Qualified to instruct sport, fitness related and Strength and Conditioning activities.

Provide evidence

3. Ability to communicate effectively and professionally with a wide range of people.

Provide evidence

and continue this by listing all Essential and Desirable criteria and providing evidence under each heading.

Additional Information

CONTINUED FROM ADDITIONAL INFORMATION

19. To ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
20. You may be asked to perform other duties occasionally which are not included above, but which will be consistent with the role.

The role will require a flexible approach to working hours and is 5 days out of 7.

CAMPUS SERVICES INFORMATION

Campus Services provides a range of professional support services to students, staff and visitors at Cardiff University.
Residences manages accommodation places for approximately 5,500 students, both catered and self-catered.

In terms of catering, there are cafés and restaurants conveniently located across university campuses, in addition to a delivered hospitality service.
Cardiff University Sport exists to provide students and staff with a balanced, high quality and integrated sport service which meets the needs of a broad range of users.

The Nursery offers facilities for children aged between 10 weeks and 5 years and is divided into sections appropriate to the ages and development of the children.
Both residential and catering facilities are utilised for conferences and functions during the University’s vacation periods.  A purpose built and designed conference centre and conference facility is also available throughout the year.
The Campus Services operation is supported by its own central administration functions covering the allocation of residences, human resource and quality, purchasing, facilities, finance, and general administration.

Job Category

Admin / Clerical