Client Service Senior Specialist, Associate 2

Job title:

Client Service Senior Specialist, Associate 2

Company:

State Street

Job description

Who we are looking ?We are looking for Client Service Senior Specialist is integral to the successful completion of client onboarding set-ups as well as fostering key relationships with our internal customer base.Under the supervision of Business Onboarding ad Transitions (BOaT) manager, Client Service Senior Specialist is responsible for opening and maintenance of custody accounts in the countries of investments of the funds.Why this role is important to us ?Business Onboarding and Transitions (BOaT) team plays a key role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we want to provide exceptional level of service starting from Day 1, which is why seamless onboarding process is essential. In your role you will be working with internal and external parties to ensure positive onboarding experience to our clients.What you will be responsible forAs Client Service Senior Specialist you will be

• Acting as a point of contact with clients, sub-custodians and internal departments for market related activities and inquiries.
• Monitoring market changes in order to take any necessary actions needed to keep our clients’ accounts compliant with regulations.
• Assisting clients with new fund launches and account opening requests, what includes preparation of the account opening packages for the documentary markets.
• Maintaining and closing accounts where required, what includes mergers, conversion in/out, name changes, renewals, etc.
• Providing prompt responses and processing time on all received inquiries.
• Taking part in different department’s project focused on process improvement or office wide initiatives.

What we valueThese skills will help you succeed in this role:

• Strong commitment to interact with internal or external clients effectively and professionally.
• Strong communication skills.
• Attention to detail with high levels of accuracy.
• Ability to work in deadlines driven environment.
• Ability to work on own initiative. Proactiveness.
• Good command of written and verbal English language.
• Strong computer competence (Microsoft applications, Excel, Word).

Education & Preferred Qualifications

• Bachelor’s and/or Master’s degree with a focus on business and financial areas is an advantage
• Previous experience in fund administration, client service or finance-related areas preferred but not essential.

We Offer:

• Hybrid work Arrangement
• Life insurance package
• Employee savings plan
• LuxMed medical package
• International operating environment
• Language classes
• Soft skills training’s
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and complex activities.
• Technical or leadership career pathway

About State Street What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers

Expected salary

Location

Gdańsk, pomorskie

Job date

Sat, 09 Aug 2025 22:42:55 GMT

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