Client Services Associate

Job title:

Client Services Associate

Company:

Michael Page

Job description

This Client Services Associate role involves providing exceptional customer service by handling client enquiries, supporting operational procedures, and contributing to process improvements.The Client Services Associate’s duties include:Enquiry Management – Managing inbound calls and emails from clients, delivering exceptional customer service, and collaborating with colleagues and wider teams to provide accurate information.Client Communications – Ensuring client communications are produced, reviewed, and distributed with the highest level of care and accuracy.Change Management – Proactively identifying opportunities to improve processes and contributing to initiatives that enhance the client experience.Project Work – Participating in a range of projects alongside regular daily responsibilities.Join a fast-paced, award-winning financial services firmBalance between office-based collaboration and remote workThe ideal candidate will have:A strong telephone manner with solid experience in client servicing.Excellent written English and strong attention to detail.A proactive, can-do attitude with a desire to learn and develop.The ability to build relationships and take an interest in the company’s future direction.The client is a growing financial services provider that works with financial advisers, retail investors, nominees, banks, and high-net-worth individuals. The are based in the City of London and are continuing to grow and develop.The Client Services Associate role offers a supportive company culture where employee contributions are valued. Successful candidates will receive comprehensive training, performance recognition, and opportunities to participate in process improvements and enhance client service delivery.

Expected salary

£38000 per year

Location

London

Job date

Thu, 01 May 2025 23:10:19 GMT

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