Clinical Operations Manager

Job title:

Clinical Operations Manager

Company:

NHS

Job description

Are you ready to step into a role where leadership means something – to your team, your service and the children you support?As Clinical Operations Manager, you will be part of a passionate local leadership team delivering early mental health support to children, young people and families through our Mental Health Support Teams (MHSTs).You will help shape and drive a service that is values led, evidence based and focused on outcomes that matter. Working closely with the Service Manager, you will lead on clinical quality, supervision and governance, ensuring that everything we deliver is safe, consistent and impactful. You will support the service to grow and evolve, mentoring practitioners, managing risk and holding high standards across the board.You will be a visible, trusted figure within your team and with our partners. You will provide clinical leadership, support whole school approaches and play a key role in developing our workforce, including trainees and supervisors. You will also contribute to audits, performance reviews and service development, acting as a catalyst for positive change.This is for leaders who believe in people. If you care about doing things right, bringing others with you and building something that matters, let`s talk.Main duties of the jobAre you known for bringing calm, structure and a grounded and confident clinical voice when it is most needed?You are someone who brings experience, empathy and clarity to your leadership. You know how to balance compassion with accountability, and you care deeply about doing things well. You stay calm under pressure, think clearly in complex situations and lead in a way that helps others feel safe, supported and confident. Most of all, you believe in the impact of early help and in leading services that young people can truly rely on.You will need:

• A core professional qualification in mental health such as nursing, social work or psychology
• Postgraduate training in CBT or a willingness to complete it
• At least three years of experience in community services for children and young people
• Senior level experience working with emotional wellbeing or mental health needs
• Experience providing clinical supervision and leadership within a team
• Strong safeguarding knowledge and experience
• Excellent communication, risk management and organisational skills
• A values driven approach to building relationships across teams and agencies
• A full UK driving licence and access to a vehicle or alternative arrangements if you are unable to drive

You might also bring experience in training, education settings or leading service improvement, which will give you a strong head start in the role.This is leadership that matters. And it needs someone like you.About usCompass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.All Compass posts are subject to appropriate level DBS checks.We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.BenefitsWe offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme and OH service
• Enhanced sick pay
• Excellent learning & development opportunities and career progression
• Annual performance/salary review

Help us to make a positive change to the lives of children and young people!Closing date: 31/07/25Interview date: August #CompBham #LI-BE1DetailsDate posted17 July 2025Pay schemeOtherSalary£44,557 to £54,491 a yearContractPermanentWorking patternFull-timeReference number613Job locationsOffices 101 – 106509 Aldridge RoadBirminghamStaffordshireB448NAJob descriptionJob responsibilitiesAre you ready to step into a role where leadership means something – to your team, your service and the children you support?As Clinical Operations Manager, you will be part of a passionate local leadership team delivering early mental health support to children, young people and families through our Mental Health Support Teams (MHSTs).You will help shape and drive a service that is values led, evidence based and focused on outcomes that matter. Working closely with the Service Manager, you will lead on clinical quality, supervision and governance, ensuring that everything we deliver is safe, consistent and impactful. You will support the service to grow and evolve, mentoring practitioners, managing risk and holding high standards across the board.You will be a visible, trusted figure within your team and with our partners. You will provide clinical leadership, support whole school approaches and play a key role in developing our workforce, including trainees and supervisors. You will also contribute to audits, performance reviews and service development, acting as a catalyst for positive change.This is for leaders who believe in people. If you care about doing things right, bringing others with you and building something that matters, let`s talk. Job descriptionJob responsibilitiesAre you ready to step into a role where leadership means something – to your team, your service and the children you support?As Clinical Operations Manager, you will be part of a passionate local leadership team delivering early mental health support to children, young people and families through our Mental Health Support Teams (MHSTs).You will help shape and drive a service that is values led, evidence based and focused on outcomes that matter. Working closely with the Service Manager, you will lead on clinical quality, supervision and governance, ensuring that everything we deliver is safe, consistent and impactful. You will support the service to grow and evolve, mentoring practitioners, managing risk and holding high standards across the board.You will be a visible, trusted figure within your team and with our partners. You will provide clinical leadership, support whole school approaches and play a key role in developing our workforce, including trainees and supervisors. You will also contribute to audits, performance reviews and service development, acting as a catalyst for positive change.This is for leaders who believe in people. If you care about doing things right, bringing others with you and building something that matters, let`s talk.Person SpecificationQualificationsEssential

• Core Professional Mental Health Qualification (e.g. nursing, psychology), or equivalent
• Post graduate training in CBT or willingness to undertake
• Supervisory qualification, or willingness to complete Post Graduate Certificate in Supervision

ExperienceEssential

• At least 3 years experience of working in a relevant children and young peoples community setting
• Experience relating to mental health and emotional wellbeing needs of CYP
• Experience of delivering individual and/or group clinical supervision
• Experience of safeguarding CYP at a senior level
• Experience within a senior clinical role in CYPF services
• Experience of multi-agency and partnership working
• Experience of teaching, training and / or practice development
• Knowledge of safeguarding children and adults at risk guidance and legislation
• Knowledge of confidentiality, consent and mental capacity
• Knowledge of data protection guidance and legislation

Additional CriteriaEssential

• Demonstrate leadership and the ability to delegate and supervise staff
• Recognition and escalation of risk, contributing to control measures
• Planning workload, time management
• Ability to work under pressure and able to manage changing priorities
• IT skills
• Team player and a dynamic personality
• Multi-agency/disciplinary working
• Excellent communication skills and able to relate to children and young people and families
• Innovative practice and ability to influence others
• Ability to enable progressive models of delivery and intervention
• Visionary approach to managing change and transition
• Positive attitude; flexible and adaptable; solution focused; and tenacious
• Has a strong degree of personal integrity
• Access to own transport or evidence of ability to commute efficiently between community venues
• Ongoing commitment to maintain registration in core profession

Person SpecificationQualificationsEssential

• Core Professional Mental Health Qualification (e.g. nursing, psychology), or equivalent
• Post graduate training in CBT or willingness to undertake
• Supervisory qualification, or willingness to complete Post Graduate Certificate in Supervision

ExperienceEssential

• At least 3 years experience of working in a relevant children and young peoples community setting
• Experience relating to mental health and emotional wellbeing needs of CYP
• Experience of delivering individual and/or group clinical supervision
• Experience of safeguarding CYP at a senior level
• Experience within a senior clinical role in CYPF services
• Experience of multi-agency and partnership working
• Experience of teaching, training and / or practice development
• Knowledge of safeguarding children and adults at risk guidance and legislation
• Knowledge of confidentiality, consent and mental capacity
• Knowledge of data protection guidance and legislation

Additional CriteriaEssential

• Demonstrate leadership and the ability to delegate and supervise staff
• Recognition and escalation of risk, contributing to control measures
• Planning workload, time management
• Ability to work under pressure and able to manage changing priorities
• IT skills
• Team player and a dynamic personality
• Multi-agency/disciplinary working
• Excellent communication skills and able to relate to children and young people and families
• Innovative practice and ability to influence others
• Ability to enable progressive models of delivery and intervention
• Visionary approach to managing change and transition
• Positive attitude; flexible and adaptable; solution focused; and tenacious
• Has a strong degree of personal integrity
• Access to own transport or evidence of ability to commute efficiently between community venues
• Ongoing commitment to maintain registration in core profession

Expected salary

£44557 – 54491 per year

Location

Birmingham

Job date

Sat, 19 Jul 2025 03:32:14 GMT

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