Communications Officer (Students)

Job id: 086168. Salary: £37,332 – £42,099 inclusive of London Weighting Allowance.

Posted: 18 March 2024. Closing date: 07 April 2024.

Business unit: Faculty of Arts & Humanities. Department: Arts & Humanities Faculty Office.

Contact details:Daniel O’Donnell. [email protected]

Location: Strand Campus. Category: Professional & Support Services.

Job Description

King’s College London is one of the world’s top universities. With an ambitious vision, effective communications with key audiences, including with our staff and students, is crucial.   

We’re seeking a Communications Officer to join us in the Faculty of Arts & Humanities. 

As part of a growing communications team within the faculty, you will work with colleagues to develop great stories to inform and engage with our student community within the Faculty and its departments.   

You will tell these stories through digital and social media, compelling campaigns, event support and activities to promote a fully supported and engaged student body.  

Along with this, you will be acting as a point of counsel and advice for communications for staff, promoting academic research and delivering student news.  

This is a dynamic and varied position – playing a key role in supporting a community of students to get the best out of their time at King’s. 

The job would suit someone who has an excellent, demonstrable eye for a story, savvy with social media, and has a proven track record of reaching audiences in a variety of ways – through written and multimedia, including video, web features and physical media.  

A significant interest in the power of arts and humanities in society is a must, along with the ability to turn your hand to digital, social media and design elements.  

Given the range of areas covered by the role, and the need to work with a variety of stakeholders, the successful candidate will need to be comfortable working on campus (on the Strand, London) regularly in term-time and willing to pitch in with a variety of tasks when needed. 

The posts will be offered on an a permanent, full-time basis.

Key responsibilities

• Produce written and media-rich content that communicates important information for our students; adapting it to suit a range of channels such as the website, newsletters and social media.
• Create mini-campaigns centred around key initiatives at the university (such as Welcome Week) as well as in support of national/international awareness days/months.
• Manage student facing social media channels and advising colleagues on best practice on scheduling, themes, reporting and analytics.
• Provide support for the Student Experience Team and their objectives, in particular around event promotion and key student engagement campaigns
• Support and manage delivery of routine internal communications through different channels, including producing email newsletters; online meetings and forums; and contributing to broader networks and working groups where communications expertise will add value and insight.
• Form part of the core Faculty Communications Team and taking on additional tasks where needed.
• Maintaining, and creating routine content such as news, events and other information about the Faculty and ensuring this meets AAA accessibility standards.
• Collaborating with Student Content providers and University Student Content teams
• Build awareness and rapport with comms team among the Faculty community so as maximise opportunities and ideas for content and media engagement.

*The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. *

Skills, Knowledge and Experience

Essential criteria

Excellent English communication skills, both written and oral with a proven ability to adapt style for a variety of channels and audiences.

Good working knowledge and experience of a broad range of communications activities (websites, social media, media, publications).

Proven track record of communicating creatively through social media

Demonstrable experience in compiling newsletters with a keen eye for content and analytics.

Excellent IT & Design skills, including MS Office, Canva or Adobe CC

Ability to produce multimedia – including video, audio and infographics.

Desirable criteria

Experience in student communications in a Higher Education setting