Compliance Officer

18360BR

University Secretary’s Office

Managerial, Professional and Specialist Staff – MPSS

Advert

Compliance Officer

The Compliance and Risk team are looking to appoint a Compliance Officer, with experience of Welsh language legislation and Equality and Diversity.

Welsh language skills are essential for this role. You will join a team of Welsh speaking officers, advisors and Welsh language translators and report to the Senior Compliance Advisor and Welsh Language Officer.  

The Role
The core activities of this role will include responding to queries relating to the Welsh Language Standards and Equality and Diversity, providing training, guidance and undertaking policy reviews.

This role sits in our Compliance and Risk Team which is part of the University Secretary’s Office and is responsible for providing advice, guidance and strategies for compliance on a range of legal compliance topics including Welsh language legislation, Equality and Diversity, Freedom of Speech, Data Protection, Information Security and many more. Our role is to develop awareness of University policies, legal issues, regulations and procedures by working closely with members of the University community.  

This role will be one of three Officers who are the first line of contact to provide advice, guidance, support, and training and from time to time may be involved with supporting other areas of legal and regulatory compliance as required.

This post is full time (35 hours per week), available immediately and is open-ended.

Salary:  £32,332 – £34,980 per annum (Grade 5)

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), membership of the USS pension scheme, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more.

Date advert posted: Friday, 15 March 2024

Closing date: Sunday, 31 March 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Job Description

To support the University by providing advice and guidance on legal and regulatory compliance in the following areas:

– Welsh Language legislation,
– Equality, Diversity and Inclusion
– Other compliance areas as and when required.

Duties and Responsibilities

Key Duties
•    Provide professional advice and guidance on a range of processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action, and ensuring complex and conceptual issues are understood
•    Investigate and analyse specific issues within your area of specialism, providing statistics and creating recommendation reports as required
•    Ensure compliance with legal and regulatory requirements, University policies, procedures, and codes as appropriate
•    Ensure that the provision of specialist advice is delivered to the University, proactively changing the delivery according to customer requirements
•    Ensure an effective and appropriate system is in place to log, record actions and close each enquiry
•    Collaborate with others in order to make recommendations for developments of established processes and procedures
•    Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools, Departments and outside bodies as required
•    Create specific working groups from colleagues across the University to achieve Departmental objectives
•    Develop and deliver training and guidance within your areas of specialism
•    Undertake a variety of administrative duties to support the department

General Duties
•    Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
•    Abide by all University policies
•    Perform other duties occasionally which are not included above, but which will be consistent with the role

Person Specification

Essential Criteria

Qualifications and Education

1.    Degree/NVQ 4 or equivalent professional membership/experience of legal and regulatory compliance in an advisory role

Knowledge, Skills and Experience

2.    Substantial experience of working within at least one or more specialist disciplines (Welsh language legislation or Equality and Diversity)
3.    Able to demonstrate professional knowledge within areas of specialist discipline(s) to give advice and guidance to internal and external customers
4.    Ability to set up standard office systems and procedures and make improvements as appropriate

Customer Service, Communication and Team Working

5.    Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
6.    Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered

Planning, Analysis and Problem solving

7.    Evidence of ability to solve expansive problems using initiative and creativity, identifying and proposing practical solutions and resolving problems with range of potential outcomes
8.    Evidence of demonstrable knowledge of key advances within areas of specialist discipline(s)
9.    Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

Other

10.    A willingness to undertake further training and development and fluency in Welsh, written and oral

Desirable Criteria

1.    Experience of working in a Higher Education environment
2.    Professional qualification/accredited training in relevant subject

Additional Information

Individuals will be given the opportunity to continuously develop in their roles, so that they can experience a greater range of activities and can bring new ideas and initiatives to functions within their teams. Cross functional working is required so that customers experience an effective and efficient service, enhancing the reputation and output of the service.

While undertaking your role, you will be expected to take responsibility for delivering your objectives, contributing to team and departmental objectives and building relationships with other teams. You will demonstrate high standards and will expect team members to work to the best of their ability, by giving feedback and managing performance.

You will communicate openly, engendering a culture of trust, respect and a team that puts the customer at the centre of everything that we do.

Job Category

Business / Strategic Management