Contact Centre Advisors

Location:

South East, United Kingdom

Salary:

15.31

Type:

Temporary

Start Date:

As Soon As Possible

Contract Period:

To be confirmed.

Main Industry:

Search Customer Service & Call Centre Jobs

Job ID:

133048130

Company:

WP Recruitment

Posted On:

04 June 2026

Contact Centre Advisor

Industry: Infrastructure

Location: Newport, Isle of Wight

Hours: 7am – 7pm / 7pm – 7am rotating ( nightshift is every third rotation) 4 on 4 off rota

Days: 4 on/4 off, on a rota basis

Duration: Temp to Perm for the right candidate

Duties:

Responding to customer calls within set timescales, complaint handling, providing and processing information.
Maintaining in house, complex computerised systems (training given)
Adherence to standards.
Compiling accurate messages and producing reports.
Liaison with internal departments and external agencies, contractors and the public.

Experience:

Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills.
In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum.
Must have a good level of computer literacy and attention to detail with the ability to learn new systems.
Must be flexible with working hours.

Salary: £15.31 per hour worked rotating shift

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