Country Sales Operations Manager (English, French)

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Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 4 years of experience in forecasting and demand planning.
• Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in the telecommunications industry.
• Experience in project management, business process reengineering, and change management.
• Experience forecasting in tools, or building analyses and data visualizations in spreadsheets, Tableau, or SQL.
• Ability to bring a challenger and problem-solving mindset with a tolerance for ambiguity, and work in a fast-changing environment.
• Ability to take initiatives with strong stakeholder management skills, work independently and build strong-cross functional relationships.

About the Job

The Business Strategy and Operations organization provides business critical insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

The Google Pixel team focuses on designing and delivering the world’s most helpful mobile experience. The team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. This includes bringing together the best of Google’s artificial intelligence, software, and hardware to build global smartphones and create transformative experiences for users across the world.

The role will support Google first-party hardware products which includes Pixel phones and ecosystem, Nest Smart Home devices, and Fitbit fitness trackers.

Responsibilities

• Collaborate closely with the sales team and demand planning team to evaluate weekly, quarterly, and annual demand forecasts.
• Analyze sales performance versus the demand forecast to understand the root causes for over or under performance. Evaluate risks and opportunities, and communicate clear and concise business performance updates.
• Own the weekly performance review calls with the countries. Lead the monthly forecast consensus review, and communicate the forecast Code of Conduct (CoC) changes and variances to goals.
• Lead the country level annual planning cycle in partnership with regional sales operations. Collaborate with sales leadership and cross-functional stakeholders to inform annual business goals for the country and implement them in the system.
• Lead the monthly forecast consensus review with the goal of driving forecast alignment for the country, and communicate the forecast changes and variances to goals.

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