Credit Control Specialist

Job title:

Credit Control Specialist

Company:

Fresenius Medical Care

Job description

Fresenius core values:Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.Your responsibilities:Monitor the firm’s accounts receivable and identify overdue accounts.Identify outstanding account receivablesInvestigate historical data for debts and billsContact customers with overdue accounts and attempt to either collect the overdue amountUse credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.Resolve customer issues and complaints concerning billing.Submit regular reports on the status of unpaid accounts and any repayment progress.Check deposits and determine which payments were received.Match incoming transactions.Reconcile end of month reportsProcess chargebacks.Responsible for monitoring and maintaining assigned accounts- Customer calls, payment status via customer portals, account adjustments, customer reconciliations.Complete collection activity for outstanding invoices by making and receiving phone calls and email and other collection methodsMeet collection objectives by implementing collection plans that are in alignment with corporate, business unit, and department goals and aging protocolsBe responsive to customers, partners, and managersUse systems to document the activity of individual customer accounts and on an ”as needed” basis, work with the other departments such as Sales and Billing to resolve billing issuesPerform other assigned tasks and duties necessary to support the Order to Cash Department.Collaborate with credit department to ensure credit risk is minimal.Our requirements:Professional education, Academic degree or equivalent diploma in relevant subject matter (Economics, Finance and Accounting, Polish Accountants’ Association)Work experience in order to cash teams (
3 year) (experience in the SSC environment will be an advantage)Ability to work in a teamAbility to set priorities and self-manage high volume workload (Ability to work independently)Good analytical skills with ability to organize and analyze dataAbility to work with ERP systems (knowledge of SAP will be an advantage)Ability to work in Microsoft Office or related environment (in particular practical knowledge of MS Excel)Fluency in the English language in the business environment (at least B2)Additional language knowledge (different than Polish and English) will be an asset.Our offer:Flexible working hours (start between 6:30 a.m. – 9 a.m.)Hybrid working mode (min. 2 days per week in the office)Private medical care in LuxMed,PZU life Insurance (voluntary insurance)Unlimited international travel Insurance (with a global range)Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.)Language courses reimbursement (up to 70% of course reimbursement)Studies reimbursement (up to 50% of study reimbursement)Work abroad possibility (up to 30 days / year)Recommendation programme (2000 PLN or 2500 PLN for successful recommendation)Holiday allowance (up to 800 PLN / year)Childcare refund (up to 900 PLN / year)Glasses and contact lenses reimbursement (500 PLN per year)Occasional gifts (e.g. 1st year anniversary gift)Office team building activities and events

Expected salary

Location

Wrocław, dolnośląskie

Job date

Fri, 06 Jun 2025 22:04:31 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.