Custody Services Senior Associate

Job title:

Custody Services Senior Associate

Company:

State Street

Job description

Who we are looking forReporting to an Officer within Custody Operations, this permanent position offers an opportunity for the successful candidate to manage a Custody team and be involved in future developments in an expanding and dynamic company.The candidate will be expected to have experience of working as an operations manager and is required to strong operational knowledge of trade settlement, reconciliation, client servicing, process improvements and project delivery. A major focus will be on procedures and process improvement, performance management of staff, client interaction and ensuring compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of State Street.Why this role is important to us
The team you will be joining is a part of State Street Global Delivery (SSGD).
SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Senior Associate in Custody Management Service Representative you will:Ensure current workflows and procedures are executed to reduce risk and improve deliverable efficiencyProactively share new ideas to support process improvementsEscalate any issues to manager in a timely manner providing resolution suggestions as necessaryUnderstand client SLA provisions and relevant KPIs, support their delivery to ensure highest quality client servicePromote collaboration with internal departmentsContribute to local, regional of global initiatives/projects as necessary in order to expand network and support common objectivesResponsible for staff recruitment, engagement and developmentMonitor and comply with changes to the ‘risk’ escalation chain including communicating amendments to staff where need e.g.. issues and suspicious transactionsManage own continued professional development, through engaging in the PPR process and attending relevant training as per the development pathwaysProactively acts to understand client needs and identify solutions to non-standards tasks/queries.Perform other duties as requiredEducation & Preferred QualificationsExcellent administrative, organizational and business support skills, with the ability to multi-task and to work calmly under pressure.Excellent working knowledge of MS Office suite including Word, Excel and PowerPointStrong written & verbal communication skillsPossess excellent organisational, planning and co-ordination skills.Ability to work accurately to tight deadlinesProactive and able to work independently and as part of a teamHonors’ degree in Business / Financial Services or similar discipline preferredExpectation of 3+ years or equivalent depth of experience in Fund Accounting / Custody environment with previous people management experienceShare responsibility with manager and assistant manager for accurate and timely work (extent to which activities are shared depends on client and tenure of Client Operations Support Team member)Share responsibility with other teams to ensure data inquiries and requests are completely and accurately resolvedShare responsibility with manager and assistant manager for team developmentExposure to a similar position in a fund admin / custody company would be an advantageWhat we valueThese skills will help you succeed in this roleInspire and motivate others to drive and sustain State Street’s success even in the face of resistance or challengeConvey and receive messages clearly, with impact and empathy. Translate and adapt the pitch for each audienceProvide excellent service and help to build client partnerships based on knowledge of their needs and by exceeding mutual expectationsDevelop solutions to ensure effective decisions are reached by employing timely, rigorous and logical analysisDeliver flawless execution of work products through effective plans, clear priorities and developed process management methods to ensure all resources function at optimal levelsDrive high quality outputs and ensure that organizational risks are managed through embedding effective controlsAbout State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

Expected salary

Location

Dublin

Job date

Sat, 01 Feb 2025 03:47:48 GMT

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