Customer Care Advisor – French

Job title:

Customer Care Advisor – French

Company:

CREGG Recruitment

Job description

CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent Customer Service Advisor – French Speaking.Position Summary:As a Customer Service Representative, you will be the first point of contact for English and French speaking customers, delivering outstanding service and support through various channels, including phone, email and chat. Your primary responsibility will be to ensure customer satisfaction by resolving issues, answering questions, and guiding them through our products and services.Responsibilities as Customer Service Advisor:

• Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.
• Maintaining knowledge of the company’s facilities, websites, products, promotions, policies, and procedures.
• Representing the company in a professional, courteous, and efficient manner.
• Complete documentation to in-house standards and be compliant with all in-house procedures.
• Reporting to the Customer Service Team Leader.

Hours of Work:

• Monday – Friday
• 09:00 – 17:30

Salary:

• €28,000 per year

Job requirements:

• Fluency in spoken and written English and French.
• Minimum 1 year experience working in a Call Centre or Customer Service department.
• Strong communications skills.
• Excellent telephone and customer service skills.

Contract Type:

• Full time (39 hours per week)
• Permanent (after completed 6 month probation period)

We are interested in meeting candidates who are available with up to 2 weeks’ notice.If you are interested to work as Customer Service Advisor, please apply with your CV.INDCRG

Expected salary

€28000 per year

Location

Galway

Job date

Tue, 08 Jul 2025 22:14:02 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.