Customer Care Specialist with Norwegian and English

Job title:

Customer Care Specialist with Norwegian and English

Company:

LeasingTeam

Job description

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group – Poland’s largest group of exclusively Polish-owned personnel consultancy companies that for the past 20 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:
Customer Care Specialist with Norwegian and English
00142857

• Provide customer support for a leading streaming company.
• Handle inquiries related to contracts, billing, and technical issues.
• Assist both B2B and B2C clients as first and second-line support.
• Process customer complaints with professionalism and empathy.
• Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

• Fluency in Norwegian (C1 level) and English (B2 level).
• At least 6 months of experience in customer service.
• Basic administrative and technical knowledge.
• Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00).

Expected salary

Location

Warszawa, mazowieckie

Job date

Tue, 18 Mar 2025 23:42:46 GMT

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