Customer Insights Manager

Job title:

Customer Insights Manager

Company:

Wallace Myers

Job description

PermanentDublin€72000 – €80000 per annum Plus Pension, Health and BenefitCustomer Insights ManagerThe main aim of the position is to ensure the customer shopping experience is the best it can be and to help optimise my client’s product offering. You will work across several business areas including purchasing, merchandising, and marketing and will look at shopper needs and analyse data to explore consumer behaviour.Responsibilities

• Supporting departments across the company with the handling of shopper insights/CM data
• Working closely with the buying team in completing category reviews across the year
• Acting as a partner for senior management in shopper-related issues and integration into national strategy
• Working in close collaboration with the Customer Insights team across projects including development of reports and of CM concepts
• Working on local shopper insight projects (from conception through to implementation)
• Supporting the content-related design of Category & Customer Insight supplier meetings
• Analysing shopper indicators for various categories, including representation of sales potentials
• Working closely with market research companies, including the further development of methods, continuous quality checks and interpretation of data
• Reviewing key seasonal performances e.g., Easter, Christmas, Halloween etc from a category development perspective and identifying opportunities for growth

Requirements

• Third level degree, ideally in a business discipline
• Experience in Category Management/Customer Insights Management in the Irish FMCG sector.
• Experience working with consumer panels (e.g., Nielsen, Kantar, GfK etc.)
• Strong knowledge of shopper marketing/insights within Ireland
• Fluent in English
• Strong presentation skills
• Confident with Microsoft Office
• Confident and competent manner, even in challenging situations
• Ability to work independently.
• Willing to take occasional business trips
• Full driving license is essential.

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see wallacemyers.ie/privacy-policyThis position was pPosted on 10 May 2024

Expected salary

€72000 – 80000 per year

Location

Dublin

Job date

Sun, 12 May 2024 06:03:37 GMT

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