Customer Service Agent (Automotive) – Portuguese and Speaker

Job title:

Customer Service Agent (Automotive) – Portuguese and Speaker

Company:

Adecco

Job description

Join Bosch Service Solutions!
Are you passionate about cars and cutting-edge technology? Do you speak Portuguese (C2 level) and Spanish fluently? If so, this is your chance to work for a global automotive leader, assisting customers with vehicle-related inquiries and technical support.
What Youll Do:
-Handle customer interactions via phone, email, and letters in Portuguese and Spanish.
-Provide product information, assist with complaints, and resolve inquiries.
-Offer first-level technical support and guide customers on IoT technologies and apps.
-Be a brand ambassador and deliver exceptional customer service.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin EtiquetasRequisitos
What Were Looking For:Fluent Portuguese (C2) & Spanish (C1) Training is provided in English.
Strong problem-solving skills and a customer-focused attitude.
Tech-savvy mindset and a passion for the automotive industry.
A team player with a positive and proactive approach.¿Qué ofrecemos?
– Monday to Saturday. 39 hours week / Rotating schedule/ 08:00 to 16:00, 09:00 to 17:00, 10:00 to 18:00, 11:00 to 19:00What We Offer:
Comprehensive training to become an expert in vehicles & customer service.
Permanent contract from day one.
Hybrid working model after 6 months (2 weeks office / 2 weeks remote).
Work abroad within the EU for up to 15 days per year.
Employee discounts on Bosch home appliances, power tools & more.Ready to start an exciting career with Adecco and Bosch? Apply now!

Expected salary

Location

Barcelona

Job date

Wed, 19 Mar 2025 23:43:33 GMT

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