Customer Service Agent with German

Job title:

Customer Service Agent with German

Company:

LeasingTeam

Job description

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group – Poland”s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.*The LeasingTeam Professional Company has a whistleblowing procedure in place (via email) in accordance with whistleblower protection regulations. Detailed rules related to this are contained in the procedure available at wwwhttps://ltprofessional.pl/procedura-zglaszania-naruszen.Currently, for one of our clients we are looking for candidates for the position of: Customer Service Agent with German.Customer Service Agent with GermanNumer referencyjny: 00142211Miejsce pracy: Gdańsk

• Verify the identity, age, detect and report cases of document forgery and fraud of German-speaking bank customers via video chat
• Ensuring compliance with all legal and company policies regarding identity verification
• Managing documentation
• Collaborating and reporting to the team manager

• Proficiency in German min. B2
• Knowledge of English min. B1
• Communicativeness
• Easiness in establishing relations
• Openness to shift work and weekend work
• Welcome experience in a similar position

• Contract of employment or commission agreement
• Shift work from Monday to Sunday (about 1.5 weekends per month)
• Full time or 3/4 or 1/2 time
• Working hours between 07:00 and 22:00
• Stationary work in Gdansk
• Rate 49 PLN gross/hour
• Benefits: medical care, multisport card, subsidies for glasses, holidays, holiday gifts, training platforms

Pursuant to existing law, LeasingTeam Professional does not charge candidates for taking part in recruitment processes. Please be kindly informed we will only contact selected Candidates.Employment Agency – license no. 16 570

Expected salary

Location

Gdańsk, pomorskie

Job date

Sat, 08 Mar 2025 08:12:32 GMT

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