Customer Service Assistant

Job title:

Customer Service Assistant

Company:

Sodexo

Job description

Working through Universities by Sodexo making delicious drinks and making sure every customer-facing area of the café-bar is kept in top condition are your responsibilities as a Food Service Assistant – Barista for Sodexo at the University of Coventry. People will find you invaluable in every day life due to your positive demeanour and exceptional customer service abilities.Join Universities by Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.What you will do:Provide outstanding customer service across food and retail servicesSupport basic food preparation and service of menu itemsMaintain cleanliness and hygiene in all working areasEnsure health, safety, and food safety standards are followed at all timesWork closely with the kitchen and restaurant team to deliver a smooth and efficient serviceWhat you bring:Strong customer service skills and a friendly, approachable mannerAbility to multitask and work well under pressureA team player with good relationship-building skillsFlexible and adaptable to changing prioritiesAttention to detail with a focus on delivering a high standard of serviceWhat we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!*Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsRole ResponsibilityProvide outstanding customer service across food and retail servicesSupport basic food preparation and service of menu itemsMaintain cleanliness and hygiene in all working areasEnsure health, safety, and food safety standards are followed at all timesWork closely with the kitchen and restaurant team to deliver a smooth and efficient serviceThe Ideal CandidateStrong customer service skills and a friendly, approachable mannerAbility to multitask and work well under pressureA team player with good relationship-building skillsFlexible and adaptable to changing prioritiesAttention to detail with a focus on delivering a high standard of servicePackage Description“Belong in a team. Thrive in service”Customer Service Assistant
Location: Southampton Solent University
Hours: Monday – Friday, 9:30am – 5:30pm
Contract: Full-timeAbout the CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click to read more about what we do to promote an inclusive culture.Attached documentsSalary £12.21 per hour plus Sodexo Benefits
Frequency Hourly
Job Reference SDX/TP/2245345/146775
Contract Type Permanent – Full Time
Closing Date 18 September, 2025
Job Category Catering Staff
Business Unit UK Universities – Frontline
Location SO14, United Kingdom
No. of positions 1
Posted on 19 August, 2025

Expected salary

£12.21 per hour

Location

United Kingdom

Job date

Thu, 21 Aug 2025 01:15:44 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.