Customer Service/Sales Assistant

Job title:

Customer Service/Sales Assistant

Company:

Cameron Clarke Associates

Job description

Customer Service/Sales Assistant | Hampshire | Full Time| £26,000 – £30,000 per annumOur client, the UK’s leading Trailer Parts Supplier, is on the lookout for a proactive and motivated Customer Service/Sales Assistant to join their team.Are you the right person for the job?

  • Excellent verbal and written communication skills
  • A proactive attitude with the ability to identify tasks and take initiative without being asked
  • Confidence in following up with customers, suppliers, or team members to ensure tasks are completed effectively
  • Comfortable chasing up sales and orders to ensure timely fulfilment and customer satisfaction
  • Interest in learning and using technology to improve workflow and efficiency
  • Basic mechanical understanding is helpful but not essential — full training will be given

What will your role look like?

  • Act as the first point of contact for customers and visitors — by phone, and via email
  • Manage ticketing systems to log, prioritise and follow up on customer requests and internal support needs
  • Proactively follow up on outstanding sales and order enquiries to support the sales process
  • Set up and maintain simple workflows using digital tools (training provided)
  • Collaborate with internal departments to ensure a smooth customer journey
  • Use AI tools to assist with follow-ups, calendar scheduling, and task automation
  • Maintain a tidy and professional front-of-house area
  • Manage meeting room bookings as and when required

What can you expect in return?

  • Convenient Location: Only a stone’s throw away from the SO21 3AS train station
  • 20 days holiday plus bank holidays
  • Full training and support from a friendly, knowledgeable team

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!Your data will be handled in line with GDPR.

Expected salary

£30000 per year

Location

Winchester

Job date

Fri, 27 Jun 2025 22:39:11 GMT

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