Customer Service Specialist with Spanish

Job title:

Customer Service Specialist with Spanish

Company:

LeasingTeam

Job description

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group – Poland”s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, an international company specializing in electronic products – we are currently looking for: we are currently looking for: Customer Service Specialist with SpanishJob description:

  • Supporting B2B customers (resellers, system integrators)
  • Tracking calls and cales in systems
  • Performing log analysis: parsing, indexing, pattern recognition, correlation analysis, etc.
  • Managing escalations by logging and tracking cases in systems
  • Securing and deepening client retention, contributing to an excellent customer support and recognizing/promoting suitable products and services
  • Technical advice including configuring software and servers

Expectations:

  • Fluency in Spanish and English (B2)
  • Knowledge of network equipment (firewalls, switches, routers, Wi-Fi access points)
  • Good knowledge of some of the following: HTML, XML, JavaScript, SQL/SOQL, Java, C++, or other OOP

Offer:

  • Contract of employment or contract of mandate
  • Salary: 8000-8400 pln gross
  • Stationary work in Warsaw
  • Work Monday-Friday 9:00AM-5:00PM
  • Benefits: Multisport, Medicover (various packages available), holiday bonuses, bonuses for medical eyewear, PPK and other
  • Work in a friendly and professional environment

Expected salary

Location

Warszawa, mazowieckie

Job date

Thu, 17 Jul 2025 04:42:35 GMT

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