Customer Success Specialist – Dutch & English

Job title:

Customer Success Specialist – Dutch & English

Company:

Blue Lynx

Job description

! SCAM ALERT ! Dear website visitors, please beware of scammers impersonating our brand on social media and other communication platforms! Remember, we never ask for personal or bank details, and all employment offers go through proper screenings, interviews, and contracts. Stay safe and report any suspicious activity to us directly at +31 (0)70 311 7822 or thehague@bluelynx.com.Customer Success Specialist – Dutch & EnglishJob SpecsCategoryCustomer Service/HelpdeskRegionNetherlands: UtrechtSalaryDepends on experienceLanguagesEnglish (Fluent)Dutch (Fluent)Hiring typeCompany hireDurationTo be confirmedStart dateASAPJob ref.24-0635ContactAleksandrina
+31 (0)70 311 7822
aleksandrina@bluelynx.comAPPLY REMOVEDescriptionOur client is a global technology company that offers medical, and surgical products and services in advanced wound and ostomy aid solutions, with a focus on people and caregivers. Their products deliver clinical and economic benefits and enhanced clinical outcomes.They are currently looking for a Customer Success Specialist to join their dynamic team in Utrecht.Job Profile for Customer Success Specialist
Responsibilities will include but not be limited to:

• Be the link between customer request and solution
• Ask the right questions and give tailor-made advice
• Support the Sales team
• Perform in- and outbound calls
• Keep the CRM systems up-to-date
• Work independently and ensure that pre-set goals are achieved
• Show creativity and responsibility

Candidate Profile for Customer Success Specialist

• Must be fluent in Dutch and English, both written and spoken. Knowledge of French is a plus
• Minimum MBO on working and thinking level
• Knowledge and experience with CRM systems
• Good knowledge of Word and Excel and familiarity with other Microsoft Office applications
• An accurate, independent and results-oriented person with a care-giving attitude
• Analytical, meticulous and service-oriented individual

What Our Client Offers

• Attractive compensation package
• Company phone and laptop
• Opportunity to join a language course
• Travel Allowance – Public Transport to and from work is fully covered
• Teambuilding activities in the Netherlands, Belgium and Nordics
• 26 days + extra holidays (Friday before Easter, Friday after Associate Day and an extra 1 day in October)
• 1-day additional holiday in every 5 years

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.comPlease note:Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.

Expected salary

Location

Utrecht

Job date

Sat, 14 Dec 2024 03:11:53 GMT

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