Cyber Security Analyst L2

Job title:

Cyber Security Analyst L2

Company:

Aspire Technology Solutions

Job description

About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!Our mission: To deliver technology like no other!About the roleWe are looking for a Cyber Security Analyst L2 to join our 24×7 SOC team. As a Cyber Security Analyst L2, you will play a pivotal role in monitoring, detecting, and responding to security threats. You will lead investigations into security incidents, actively manage responses, and drive ongoing improvements to strengthen the security posture for both Aspire and its customers. Exceptional customer service is at the heart of this role, with a focus on delivering unparalleled service by embracing our core values in every aspect of your work.What you will be doing

• Triage & Investigate – Conduct thorough investigations in line with QC/QA policies.
• Threat Analysis – Stay updated on threat intelligence and integrate new insights into operations.
• Queue Management – Proactively manage and follow up on tickets while identifying candidates for tuning.
• Escalations – Perform initial reviews of escalated tickets.
• Customer Communications – Respond to customer enquiries in a timely and professional manner.

• Incident Response – Triage and investigate P5-P4 security incidents. Support on higher-severity incidents.
• Knowledgebase: Update SOC wiki with accurate use cases, playbooks, and guides.
• Vulnerability Management – Configure scans, generate reports, and liaise with customers as needed.
• Continuous Learning – Stay current with cybersecurity trends and best practices.
• Collaboration – Work closely with team members, sharing knowledge and insights.
• Continuous Improvement – Identify and implement process enhancements to improve SOC efficiency.

You will suit the role if you have

• A willingness to learn and good attention to detail.
• Prior IT infrastructure or cloud experience (Azure or AWS)
• Experience with incident response tools and platforms.
• Experience with vulnerability management processes and tooling, i.e. Tenable, Qualys etc.
• Experience with managing and operating EDR platforms i.e. Crowdstrike, SentinelOne, or Microsoft Defender for Endpoint.
• Experience developing and using a SIEM platform e.g. QRadar or Azure Sentinel.
• Strong knowledge of cybersecurity concepts, tools, and techniques.
• Ability to work well under pressure in high-stress situations.
• Strong attention to detail and organisation skills.
• Experience with customer service and communications
• Previous experience of working within a 24×7 SOC
• Relevant certifications (advantageous but not essential): AZ-500, SC-200, SC-100, MD-102, BTL1, HTB CDSA, CompTIA Network+, CCNA.

Our valuesWe understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.Salary£30,000 – £45,000 per annum (depending on experience)BenefitsHere at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!

• Travel benefits including free parking, subsidized travel passes and much more!
• Health Cash Plan
• Cycle to Work Scheme
• Network Benefits
• Employee Assistance Program
• Enhanced Annual Leave Entitlement (increasing with length of service)
• Enhanced Maternity, Paternity and Parental Schemes
• Enhanced Pension Scheme
• Tech Purchase Scheme
• Electric Vehicle Salary Sacrifice Scheme
• Employee referral scheme
• New business referral scheme
• Discounted Gym Membership
• Life Assurance and Critical Illness cover

Location and Working ArrangementsYou will be based at Aspire’s Gateshead Head Office.Hours of WorkFull-time (37.5 hours per week), Monday to Friday however some flexibility may be required on occasion for shift cover.Equality, Inclusion and Diversity at AspireAspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.Interview ProcessWe generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.

• Shortlisted candidates will be invited to a pre-screening call via teams to discuss your experience and what you’re looking for in your next role.
• Successful candidates will be invited to an interview with the Hiring Manager.
• If successful in interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).

#AspireForMore

Expected salary

£30000 – 45000 per year

Location

Gateshead, Tyne and Wear

Job date

Sun, 16 Mar 2025 08:11:43 GMT

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