Data Academy | SSR Data Support Analyst

Job title:

Data Academy | SSR Data Support Analyst

Company:

Talan

Job description

Company DescriptionTalan – Positive InnovationTalan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.Talan at a GlanceHeadquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we’ve built a strong presence in the IT and consulting landscape, and we’re on track to reach €1 billion in revenue this year.Our Core Areas of ExpertiseData & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.Job DescriptionWe are looking for a skilled Data Support Analyst to join our Data Academy.Responsibilities:Production Support: Provide first-level support in a fast-paced production environment, ensuring system stability and adherence to defined SLAs.Incident Management: Monitor, triage, and resolve production incidents through effective code reading and troubleshooting. Escalate unresolved issues to Level 2 support when needed.Code Comprehension: Analyze and interpret Java, SQL, Airflow, and Databricks code to identify the root cause of production issues—without being responsible for new feature development.Collaboration with Juniors: Support and mentor junior developers by helping them understand system behavior, troubleshoot issues, and improve their code comprehension skills.Daily Reviews: Conduct daily incident reviews and maintain documentation to ensure continuous improvement and knowledge sharing.Prioritization and Escalation: Prioritize tasks effectively under pressure and ensure critical issues are escalated appropriately.Infrastructure Coordination: Work closely with infrastructure teams to support operational needs and manage technical blockers.General stack: SUPRA, Microstrategy, Hue (hive/impala), Scala, Power BI, Pyspark, TrueDat, AirFlow, Hadoop, Databricks, Qlik.QualificationsMandatory Requirements:At least 3 years of experience in support and technical analysis.Strong code reading & comprehension, especially in Java.Proven experience in incident resolution and troubleshooting within SLA-driven environments.Solid understanding of SQL, Airflow, Databricks (training provided, but familiarity preferred.Teamwork with Agile methodologies.Strong communication skills for cross-functional team collaboration and mentoring juniors.Comfortable working under pressure and in high-urgency settings.English level at least B2.Preferred Qualifications:Experience in production support or site reliability engineering roles.Background in scripting or light development tasks is a plus.Prior experience with data engineering workflows or ETL systems is an advantage.Ability to analyze and debug production issues independently.Fluency in Spanish would be highly valuable.Bank treasury fundamentals are an asset.Additional InformationWhat do we offer you?

• Full-time contract
• Smart Office Pack so that you can work comfortably from home
• Training and career development
• Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package
• Possibility to be part of a multicultural team and work on international projects
• Hibrid position based in Málaga, Spain. Realocation is mandatory
• Possibility to manage work-permits.

If you are passionate about data, development & tech, we want to meet you!Talan Spain’s commitment to non-discrimination based on gender, race, ideology, or any other reason, in accordance with the company’s “Equality Plan” and the current regulations on gender equality between women and men (Royal Decree-Law 6/2019).

Expected salary

Location

Málaga

Job date

Tue, 15 Jul 2025 22:51:44 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.