Data & Insight Manager

The Open University

Unit : 
Academic Services
Salary : 
£37,099 to £44,263
Location : 
Milton Keynes
Please quote reference : 
Permanent, Full Time
Closing Date : 
25 September, 2023 – 12:00

Interview date:  During w/c 16 October 2023

It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. We’d expect this to be at least once a month.

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

Academic Services is a large and complex operational student-facing unit, with about 1,200 staff (located across Milton Keynes, Nottingham and Manchester) and a substantial budget. 

The role

We are looking for a highly motivated professional with an outstanding analytical background, a strong communicator with great stakeholder management skills, to provide analytical support to Academic Services and contribute to the overall success of the Unit.

Projects are very diverse, often involve big data and range from recommendations on operational improvements to assessing data needs of the Unit or making recommendations on HR processes.

Skills and experience 

  • Do you have strong data manipulation and analysis skills – can you analyse large complex datasets using a database query language to create clear business insight?
  • Are you comfortable engaging with stakeholders to understand and address their business, reporting and analysis requirements?
  • Can you tell simple and persuasive stories with data, presenting complex data in an impactful way for technical as well as non-technical audiences?
  • Do you thrive in a multi-functional team environment where collaboration with other analysts, relationship managers and subject matter experts is key to success?
  • Have you got the drive to make things better and learn new skills?

If you can answer yes, then we would love to hear from you!

The full summary of duties and skills required for the role can be found within the Job Description.

If you would like to discuss the application or recruitment process before making an application, please contact Lauren Denton at Resourcing Hub on 01908 655544 or [email protected] quoting the reference VRF 21149.

What you get in return

We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.

We also offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include an attractive pension proposition and 33 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.


The selection process will consist of a panel interview, assessment exercise and the opportunity to meet with the Head of Strategy, Planning & Resources function.

How to apply

Unless otherwise stated in the advert, all applications are completed online via the instructions on The OU Job’s page. Applications submitted via 3rd party websites will not be received.

Access details for disabled applicants are available from the Resourcing Hub, telephone: 01908 655544, quoting the vacancy reference above.

To apply for this role please submit the following as one document;

  • CV
  • Personal statement, up to 1,000 words, you should set out in your statement why you’re interested in this role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job and person specification.

Please save your document with the following file name as appropriate to the vacancy you are applying for: reference, surname, forename.

You will need to have your documents ready ahead of submitting the electronic application.


You will receive updates regarding your application from [email protected] . Please ensure this email address is added to your list of trusted senders so it does not go to your junk folder.

You can view your application communications on the Candidate portal .

Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link).

The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential.  We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength.  We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.

Job related information : 

Attachment Size
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G7 – SP&R – Data & Insight Manager JD.docx 154.86 KB

  • Terms and Conditions – Academic Related Staff  (PDF)
  • Terms and Conditions – Academic Related Staff  (Word document)

Posting Date : 
4 September, 2023 – 08:30

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