Degree Apprenticeship Support Officer Corporate Strategy · Coventry · Hybrid Remote

Arden University

Degree Apprenticeship Support Officer 
£25,000 – £27,000 per annum plus Excellent Benefits 

Based in our Coventry Head Office with an opportunity for some flexible working

The Opportunity

This is a great opportunity to join our friendly team at Arden University. We are experiencing an exciting period of growth. If you are ambitious and want to be part of our success story, supporting applicants, then this is the role for you.

Reporting to the Apprenticeship Manager, you will support students for the duration of their apprenticeship. Focusing on the apprentice’s experience from the start of their journey right through to End Point Assessment. You will be responsible for promoting Arden’s values, supporting the learner experience as you provide a high-quality advice and guidance support service to apprentices and colleagues within the apprenticeship team and the wider university teams.

About You:   

The ideal candidate will enjoy working in a fast-paced environment, responding to queries within SLA targets. Be a strong team player who can pick up new systems and processes quickly. Can prioritise workloads to meet specific deadlines throughout a study block cycle. You`ll need strong attention to detail with exceptional communication skills whilst remaining flexible with a friendly positive attitude. Be confident presenting to groups, both large and small.

Excellent interpersonal skills and ability to empathise, manage expectations and relate to people at all levels is key to this role.

Experience of apprenticeship knowledge is desirable but not essential.

Why Arden:  

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 

  • 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure 
  • A generous Aviva pension plan, our contributions start at 7% 
  • PMI or Healthcare Cashback (dependent on role grade)  
  • Study any Arden course for free, with generous discount for all family and friends 
  • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education 
  • Plus, other competitive benefits !

Arden’s values:  

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. 

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here , or to start your journey with us, click apply!

Closing Date: 
 Monday 11th September 2023

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position. At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups. 

So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!

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