Delivery Assurance Field Representative – France in Toulouse, France

QuEST Global



Delivery Assurance Field Representative – France

Job Description:

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Delivery Assurance Field Representative, Aero-Engine Parts – France

Role Overview

Evaluate and assure supplier produced Aero-Engine parts are delivered to the customer as agreed to meet Engine build schedule. Identify Bottleneck/Capacity Constraints that will be used to develop improvement and mitigation plans for improved on-time delivery from suppliers. This Hybrid position requires aspects of Supply Chain management, procurement, manufacturing and quality assurance. Candidates must be fluent in both French and English, possess a driving license and have the willingness to travel.


  • Supply Chain Management and Production Planning support of various OEM sites and their suppliers located throughout Europe, however primarily in France.

  • Acquire a vision of the big picture, understanding that enhancement of operational effectiveness is key to organisational business performance.

  • Drive to consistently pursue solutions to accomplish goals and objectives to satisfy our Customer’s needs: requiring extraordinary determination, self-motivation and interpersonal skills.

  • Communicating and working to remove barriers that prevent consistent achievement of business goals specific to the on-time delivery of parts to the Customer.

  • Effectively driving tasks/projects to completion which includes Leading Indicator (LI) data collection: RM availability and on order, WIP tracking, Quality Notification closures, and Sub-Tier Supplier tracking.

  • Passion for results and ability to build relations with various Partners, Customers, and Suppliers.

  • Working with multiple projects, interacting with several departments and various levels of management simultaneously.

  • Gather feedback and work to identify new improvement projects in conjunction with Supplier Development Leaders

  • Develop a strong understanding of the products and the operational processes they go through at your assigned Suppliers.

  • Make detailed observations with the ability to interpret/analyse process and part data.

  • Monitor MRP tools, Production schedules, WIP (shop floor), Non-conformances against delivery commit dates whilst providing forecast burndown plans to the Customer.

  • Document, summarise, write reports, create presentations and disseminate information as required.

Skills (Mechanical)

  • Understanding of manufacturing processes i.e. Forging/Casting/Assembly/Machining/Special Processes.

  • Capable of reading and interpreting engineering drawing and technical information.

  • Involvement with Process Planning and Production Readiness reviews.

  • Familiarity with Operating/Work Instructions and Control Plans.

  • Exposure to Lean methodologies and tools.

  • Knowledge of material packaging and handling.

Skills (Supply chain)

  • Experience in Supply Chain Management, Production Planning/Quality/Operations.

  • Familiarity with Operating/Work Instructions and Control Plans.

  • History of Customer facing.

  • Experience in using SAP or similar ERP system.

  • Shipping and distribution.

Skills (Production/Procurement)

  • Knowledge of part qualification requirements (including PPAP/FAI/RCCA processes).

  • Understanding of in Production processes i.e. Machining/Assembly/CMM/Special Processes/5S/BOM.

  • Experience in a using SAP or similar ERP system.

  • Planning / Raw material / Inventory / tool/ buffer stocks / Purchasing /procurement

Experience desired:

  • French aerospace knowledge.

  • Experience of structured problem-solving methodology: Lean/ACE, lead change/improvement activity/DMAIC/6 Sigma etc.

  • Formal auditing qualification.

  • Ability to read/interpret drawings including understanding of GD&T and critical characteristics (KPCs).

  • Experience in using SAP or similar ERP system.

Key Competencies:

  • Excellent Communication in English and French (oral & written) & Interpersonal skills.

  • IT literate Effective.

  • Ability to drive and willingness to travel up to 60%.

  • Continuous performance improvement mindset and the ability to lead and inspire change.

  • Flexible, enthusiastic self-starter with good time management.

  • Positive negotiation skills.

  • Builds strong relationships with peers and partners outside of team to enable higher performance.

  • Openly considers the ideas of others, analyses, and develops innovation to reality

  • Ability to handle many conflicting priorities.

  • Problem-solving and Logical Thinking.

  • Results driven.

  • Ability to work remotely or as part of a team (when required).

  • Responsible for own Health and Safety and ensure compliance to supplier H&S procedures.

DISCLAIMER: Due to the nature of work candidates should be UK citizen/ EU Citizen/ Valid work permit holder. For further information contact us on: [email protected]

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Job Type:

Full Time-Regular

Assignment Country:


Total Years of Exp:

3 – 6

Education Type:

B.E/B.Tech/BS-Aeronautical Engineering

Assignment State:


Assignment Location:


Experience Level:

Mid Level

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