Delivery Manager

Job title:

Delivery Manager

Company:

Booker

Job description

About the roleDo you want to work for a company that truly delivers? Planning your route to success?We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.Main ResponsibilitiesLeading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.Managing delivery costs and customer charges to achieve agreed targets.Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll costUnderstanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfactionWorking with the regional team, assisting the business to identify opportunities while developing or improving ways of working.You will needPrevious experience and knowledge of deliveries/ transport are essential in addition to:Management CPCExperience of managing a warehouse operationEngaging with customers and building and maintaining strong relationshipsDeveloping new ideas and challenging a team to improve the delivery serviceIdentifying talent and encouraging development in a teamMotivating a team to build a strong customer service cultureCommunicating openly and being able to influence key stakeholdersPlanning and organising effectivelyA “Hands on approach” is beneficialWhat’s in it for youAt Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Expected salary

Location

Derby

Job date

Sat, 24 May 2025 02:16:23 GMT

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